What are the responsibilities and job description for the Membership Services Lead position at Mission Parks + Recreation?
Membership Services Lead
The City of Mission is seeking a collaborative, team-oriented individual to work with the staff at Powell Community Center to provide outstanding services to our diverse community. This person will focus on day-to-day membership-related operations, provide core oversight of membership records, financial transactions, and select supervisory tasks related to membership . The position is structured at 30 hours per week, with benefits, and pro-rated leave time and will include a minimum of one weekend shift.
Key Responsibilities
The ideal candidate should have experience in providing exceptional customer service both external and internal. They will provide training and guidance to part-time entry desk staff on membership protocols and best practices. In addition, this position will be responsible for working with digital membership and billing systems, overseeing membership renewal cycles, verifying financial data, and processing EFT and credit card payments. This person will also be responsible for providing on-going analytics to assist in identifying patterns or anomalies and to collaborate with internal program staff to confirm that memberships align with actual program participation and usage.
Qualifications
- Must have a valid driver’s license.
- High school diploma or GED.
Experience/Compensation
· One to two years’ related experience and/or training; or associate degree; or equivalent combination of education and experience.
· Demonstrated experience proficiency in office procedures, recordkeeping, or administrative support
· Preferred education/experience two to three years of related experience in membership or recreation administration, or a similar field with associated digital workflows and reporting processes.
· Familiarity with municipal or parks and recreation environments.
- The starting salary for this position is $21.00 to $25.00 per hour commensurate with experience.
Supplemental Information
- This is a regular part-time position working a minimum of 30 hours per week and is benefits eligible with a full range of employee benefits including medical, dental, vision, retirement and more. The position requires at least one weekend shift per month and specific work hours may be adjusted based on operational needs and subject to approval by the Business Manager.
More information about the role, including a complete description, can be found here: https://www.missionks.org/city-government/job-openings/
The City of Mission is an Equal Opportunity Employer.
Job Type: Part-time
Pay: $21.00 - $25.00 per hour
Expected hours: 30 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Weekends as needed
Ability to Relocate:
- Mission, KS 66202: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $25