What are the responsibilities and job description for the IT Business Analyst position at Mission Produce?
Mission Produce is the global leader in the worldwide avocado business, with additional offerings in mangos. Since 1983, we have invested in people, state-of-the-art technology, and avocado-specific and ripening infrastructure to expertly serve our customers, growers, and partners in over 27 countries. We own and operate four packing facilities in multiple global locations including California, Mexico, and Peru. Our global distribution network includes 16 forward distribution centers in North America, China, Europe and the Netherlands, which promote company expansion into new territories and categories. Throughout our history, we have remained rooted in honesty, respect, and loyalty to provide a year-round supply of high-quality fruit from field to fork.
JOB SUMMARY
The IT Business Analyst I will be the essential link between Information Technology and Mission's business objective. Supporting and ensuring the successful completion of requirements gathering, creating, and validating specification, building, testing, training and deployment of our software products and IT infrastructure.
ESSENTIAL DUTIES & RESPONSIBILITIES
Systems Support
Gather business requirements to help the Development Team design and implement solutions that fully meet business needs.
Monitor and provide technical direction to other internal resources as needed.
Participate in technical discussions regarding D365, and other applications integrations, capturing functional requirements to assist with custom development.
Collaborate with other IT functional teams and business units as needed.
Assist with technical applications upgrades and new services to ensure maximum uptime.
AApplications Administration
Provide day to day D365 business support and service desk tickets.
Help design, implement, and support D365 application user security.
Support any audit and user security reporting requirements.
Keep updated on planned service outages and feature releases with Microsoft.
Coordinate testing, training, and support with the IT and business stakeholders.
Provide support for application integration to other systems and processes
Project Management Support
Work directly with IT Project Managers to support large projects.
Autonomously manage and run small IT projects.
Develop solution presentations with input from cross-functional teams.
Assist with various parts of the testing process, including application QA and facilitating end-user testing.
Perform all other duties as required.
MINIMUM QUALIFICATIONS & REQUIREMENTS
Bachelor's degree or equivalent combination of education and training.
2 years supporting and delivering ERP technical solutions.
Microsoft Azure and Microsoft Dynamics 365 F&O.
Basic knowledge in generating process documentation.
Solid organizational skills including attention to detail and multitasking.
Excellent communications, verbal, and written skills.
Strong working knowledge of Microsoft Office.
On-call and ability to work outside regular business hours according to business needs.
Ability to travel if needed to other remote sites, including internationally.
Experience with large scale ERP implementations, software development life cycle and IT operations is preferred.
Experience working closely with software development teams is preferred.
Experience within the manufacturing, supply chain & logistics industries are preferred.
Experience with EDI is preferred.
Bilingual in Spanish a plus.
Position range : $110,000- $166,000
This job is not eligible for immigration / work visa sponsorship.
MISSION PRODUCE EMPLOYEE PRIVACY POLICY
This Privacy Policy sets out how Mission Produce, Inc. (the "Company") uses and protects any information that employees may give the Company in the context of their employment, job application, or other similar working relationship with the Company. This Privacy Policy also applies to the information the Company collects about employees' emergency contacts or individuals whom the Company administers benefits relating to their employment with the Company.
You can view the Privacy Policy by clicking on the link below.
Mission Produce Employee Privacy Policy
Mission Produce Employee Privacy Policy (Spanish)
Salary : $110,000 - $166,000
