What are the responsibilities and job description for the Ski School Sales position at Mission Ridge Ski Resort?
Job Details
Description
Group/Class: Group III, IV/Hourly, Non-Exempt
Reports to: Ski School Manager
Pay Range: $16.28 - $18.50/hr
Status: Full or Part time, Seasonal
Central Purpose: Mission Ridge exists to improve the lives of our guests – to fill their hearts with unexplainable joy, freedom, fun, excitement of exploration - all while enhancing and strengthening our community.
Core Values: Seek first to help - Dedicated to results - Optimism in action - Solution seekers
JOB SUMMARY:
Provide excellent guest service through competency in helping a guest find the best product for them.
Qualifications
ESSENTIAL JOB RESPONSIBILITIES/DUTIES/TASKS:
- Provide general mountain information to guests.
- Competent with Microsoft Windows and Google Suite.
- Assist customers with product selection.
- Receiving and handling cash, credit or debit transactions.
- Answer phone inquiries regarding skiing services.
- Show initiative and follow through on all routine and special work assignments.
- Assist the Ski School management with special projects.
- Provide support to the Ski School Rental Department.
- Provide support for all Mission Ridge Departments when needed.
- Sell all lesson products and packages to guests
- Compile complete knowledge and understanding of all ski school products and effectively interview guests to guide them into the most viable lesson purchase.
- Compile daily reports and account revenue daily.
- Maintain a calm demeanor during times of high stress
- Be a competent and willing team player
EDUCATION/ EXPERIENCE:
- High School Diploma or GED equivalent desired.
- Money handling experience preferred.
- Experience with Customer Service preferred.
- Knowledge and experience working with Microsoft Windows or Google Suite applications.
- Ski school experience or knowledge preferred
| PHYSICAL REQUIREMENT: |
RARELY 0-12% |
OCCASIONALLY 12-33% |
FREQUENTLY 34-66% |
REGULARLY 67-100% |
| Seeing: Must be able to read reports and use a computer. | X | |||
| Hearing: Must be able to hear well enough to communicate with coworkers. | X | |||
| Standing/Walking | X | |||
| Climbing/Stopping/Kneeling | X | |||
| Lifting/Pulling/Pushing | X | |||
| Fingering/Grasping/Feeling: Must be able to write, type, and use phone system. | X |
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skill required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Salary : $16 - $19
