Receptionist

Job Title: Receptionist

Location: New York

Job Type: Full-Time, 5 Days in Office

Position Overview

We are looking for a dynamic, professional, and friendly Receptionist to be the face of our office. The ideal candidate will be someone who exhibits a high level of maturity, poise, and an outgoing personality. This role demands excellent communication skills, a polished demeanor, and the ability to handle a variety of administrative and customer-facing tasks. You’ll be the first point of contact for visitors, clients, and staff, ensuring a welcoming and smooth office experience.

Key Responsibilities

Front Desk Operations:

• Greet and assist visitors and clients with a warm, professional attitude.
• Answer and direct phone calls, take accurate messages, and ensure timely follow-up.
• Manage and maintain the office’s reception area, ensuring it is tidy and welcoming at all times.

Administrative Support:

• Handle scheduling, meetings, and appointments as required.
• Coordinate and manage office supplies and maintain an inventory of office items.
• Assist with administrative tasks, including data entry, filing, and document management.

Customer Service:

• Act as the primary point of contact for both internal and external parties.
• Respond to inquiries, resolve minor issues, and provide exceptional customer service to all visitors and employees.

Collaboration and Communication:

• Work closely with colleagues to ensure smooth communication across departments.
• Provide support for meetings, events, and office functions as needed.

General Office Assistance:

• Assist with mail and package deliveries, ensuring proper distribution.
• Support office manager with ad-hoc tasks and responsibilities.

Qualifications & Skills

Experience:

• Previous experience in a receptionist, front-of-house, or customer service role preferred.

Personality:

• Mature, poised, and polished in appearance and demeanor.
• Outgoing, approachable, and able to make everyone feel at ease.

Communication:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to handle a variety of situations professionally.

Technical Proficiency:

• Comfortable using office software (Microsoft Office, Google Suite) and phone systems.
• Ability to multitask effectively and manage time efficiently.

Work Ethic:

• Reliable, punctual, and able to work 5 days in the office.
• High attention to detail and ability to maintain a clean, organized environment.

Key Attributes

• Maturity & Poise: You are professional, calm under pressure, and adaptable in a fast-paced environment.
• Outgoing & Friendly: A people-person who enjoys interacting with a variety of individuals and building relationships.
• Cool Under Pressure: Able to handle busy periods and unpredictable situations with composure.

What We Offer

• Competitive salary based on experience.
• A positive, team-oriented work environment.
• Opportunities for personal and professional growth.
• Benefits package (healthcare, retirement, etc.).