Receivables Specialist

Receivables Specialist – Missions Inc. Programs

Position: Receivables Specialist

Organization: Missions Inc. Programs

Hours: Full-time Non-Exempt, 40 hours per week

Reports to: Finance Director

Position Summary

The Receivables Specialist at the Judy Retterath Withdrawal Management Center plays a key role in managing the financial aspects of client services. This position requires an individual with strong organizational skills, attention to detail, and the ability to effectively communicate with clients and internal teams. The Specialist will be responsible for billing, account management, and coordination with both private and government insurers, ensuring smooth financial operations and client satisfaction.

Please apply on our website: https://www.missionsinc.org/receivables-specialist-missions-inc-programs/

Position Responsibilities

• Monthly Billing & Accounts Management: Process accurate and timely billing for county contracts and services rendered, ensuring compliance with billing guidelines and timelines.
• Insurance Coordination: Work with private insurance providers and government programs (e.g., Medicaid, Medicare) to verify coverage and process pre-authorizations for client services.
• Client Documentation: Collect, maintain, and review client documentation to ensure compliance with preauthorization requirements and billing processes.
• Account Monitoring: Monitor client accounts for outstanding balances and discrepancies, ensuring prompt follow-up on unresolved issues, and coordinating resolution efforts with clients and insurance providers.
• Accounts Reconciliation: Perform monthly reconciliation of accounts receivable (AR), ensuring all transactions are accurately recorded, and perform periodic AR reviews with program staff to maintain up-to-date records.
• Quarterly AR Review: Lead quarterly reviews with program staff to discuss outstanding balances, billing issues, and strategies for improving AR management and collection processes.
• Confidential Record Maintenance: Maintain client records in compliance with privacy laws (HIPAA) and organizational policies, ensuring data confidentiality and security.
• Customer Service: Provide exceptional service to clients regarding billing inquiries, payment arrangements, and clarifying any questions related to their accounts or services received.
• Collaboration: Work closely with internal staff, including program directors and finance personnel, to align financial processes and support the program’s overall operation.

Other tasks as requested by the Finance Director.

POSITION QUALIFICATIONS

Required Qualifications

• Proven experience in accounts receivable, billing, or related administrative functions, preferably in a healthcare or social service setting.
• Strong understanding of insurance processes, pre-authorizations, and contract billing.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• High attention to detail and accuracy in managing financial data.
• Strong written and verbal communication skills, with the ability to interact professionally with clients, insurance providers, and team members.
• Ability to maintain confidentiality and uphold ethical standards in handling sensitive client information.
• Proficient in Microsoft Office, especially Excel, and other financial management software.
• Ability to work well with people from diverse racial, cultural, social and economic backgrounds.

Desired Qualifications:

• Experience working with government-funded programs such as Medicaid or Medicare.
• Familiarity with HIPAA regulations and other privacy standards.
• Previous experience in a behavioral health or addiction treatment setting.

Other Requirements

• Ability to pass a criminal background check.
• Ability to work at a computer for extended periods.
• Occasional lifting of office supplies or files (up to 25 pounds).
• Must be able to bend, stoop, kneel and climb (ascend and descend) flights of stairs.
• Other lifting or physical requirements as added from time to time, or as required to perform the essential functions of the position.

COMPENSATION and Benefits

• $21.50 – $25.00/hours depending on qualifications & experience
• Benefits: Individual health, dental, vision, life, short and long term disability insurance, HSA, 403(b) retirement plan with employer matching, life insurance, short and long-term disability, PTO, and paid holidays

For more information about Missions Inc Programs please visit our website and fill out an application: https://www.missionsinc.org/receivables-specialist-missions-inc-programs/

Mission Statement

Missions Inc. Programs provides a collaborative community and safe space where people are empowered to heal and transform their lives.

Our vision is a world where every person realizes their worth and lives with dignity free from addiction and violence.

Our values are to:

• Affirm human worth
• Foster self-determination
• Value diversity
• Seek social justice

Job Type: Full-time

Pay: $21.50 - $25.00 per hour

Benefits:

• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $22 - $25