Processing Lead

Overview
We are seeking a dedicated Processing Lead to join our team in a fast-paced environment. The ideal candidate will provide courteous and professional services to donors by assisting at the donation door with their donations, processing and sorting the donations, stocking the items, cleaning and organizing stockroom, and assisting volunteers to ensure the success of Missions Thrift Store. The ideal candidate will have experience in warehouse operations, customer service, and process improvement.

Responsibilities

• Oversee daily operations in the donation center, ensuring efficient processes and workflows
• Implement and drive process improvement initiatives to enhance operational efficiency
• Present a professional, clean appearance and provides courteous service to all customers, donors, and volunteers
• Responds quickly to bell for customer service needed at the donation door
• Assists customers lifting the donated items
• Utilizes resources to assist with heavy lifting, such as a hand truck, forklift (certification needed if applicable), or other staff to help
• Assists drivers with unloading of large and heavy donated items and with loading of items for recycling or delivery
• Assists customers loading items in vehicles
• Evaluate condition and type of acceptable merchandise prior to accepting donations
• Maintain a clean and organized processing room and leads volunteers on doing the same
• Follow pricing guidelines to properly mark items for sale
• Inspect and bring priced items out to the floor for display and stocking
• Other duties as assigned including point of sale transactions

Education and Experience

• Highschool diploma or GED
• 1 year related experience and/or training

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Skills and Abilities

• Knowledge of mathematics and reading comprehension (intermediate level)
• Oral and written communication to wide and varied audiences
• Customer service
• Follow directions
• Work on multiple projects at once in a fast-paced environment
• Implement process improvement
• Attention to detail
• Count change
• Work a flexible schedule

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit. The employee must be able to squat, stoop, bend, and reach. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. The employee must be able to go up and down ladders while carrying heavy boxes, containers, or other objects.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Employee discount
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Warehouse experience: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Ability to Relocate:

• Lake Saint Louis, MO 63367: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17