What are the responsibilities and job description for the Electronics Service Technician position at Mississippi Welders Supply?
Position Summary:
The Electronics Service Technician is responsible for providing effective equipment or process troubleshooting and repair for welding power sources, plasma cutters, cutting tables and other related equipment. The Technician also assumes direct responsibility for providing outstanding customer service during each service, upgrade, or repair transaction from start to finish, using discretion and judgment to satisfy customer needs.
Educational and skills requirements:
Degree in Electronics Technology preferred, or equivalent industry experience. Successful candidates will have an in depth understanding of electrical theory, schematic reading, electro-mechanical systems, electrical component identification. Intermediate level use of Microsoft Officesoftware or equivalent programs (e.g. Word, Excel) required.
Primary Responsibilities:
- Responsible for effective equipment or process troubleshooting and repair with in the Service Department.
- Responsible for all aspects of effective customer service within the Service Department.
- Explore and research new products and repair techniques to use within the Service Department.
- Interface with vendors
- Follow through on part orders and resolve issues as they arise, e.g. miss-shipped orders
- Work with existing customers to actively sell products and services
- Follow MWSCO safety policies, procedures, and goals.
Physical Demands:
- Regularly required to lift up to 50 pounds.
- Ability to move products or materials weighing 100 pounds with the assistance of material handling equipment or coworkers.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tools provided
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $22 - $24
