What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Missouri Association of Insurance Agents?
Job Description
Job Description
Think a career in insurance is not for you? You might be surprised!
We are looking for a passionate customer service professional with strong clerical skills to join our team and help insurance agencies around the state protect their agencies with errors & omissions, cyber and other coverages.
You do NOT have to have an insurance background to be successful in our association; we will train you on all the insurance you need to know!
Candidates must have a property / casualty insurance license or be able to obtain a license upon hire. We will pay for study materials and exam.
Benefits
Annual Base Salary Bonus Opportunities
Total compensation : $38,000 - $53,000; includes base salary of $38,000 - $48,000 plus potential for incentive bonuses 401(k) match Employer paid health, dental and life insurance Paid vacation and sick leave Paid holidays Additional paid time off during the summer Cafeteria plan
Responsibilities
- Provide quality customer service to existing clients, potential clients and members.
- Review new and renewal applications and request additional information when needed.
- Perform account assessment / management of assigned clients and potential clients.
- Demonstrate time management skills that allow thorough completion of all duties within specified deadlines.
- Maintain consistent, clear verbal and written communications with clients as required.
- Cross-sell additional coverages to current clients.
Requirements
Successful candidate MUST :
Salary : $38,000 - $48,000