Supervisor, Security - 2nd Shift

Position Title: 2nd Shift Security Supervisor

Division/ department: Visitor Operations

FLSA Status: Non-exempt, Full-Time

Why You’ll Love This Position

We are looking for a Security Supervisor who aligns with our mission statement and core values to join our team. Supervises the daily activities of security officers, ensuring assigned duties are completed successfully to preserve the safety and security of individuals and Garden buildings, grounds and adjacent neighborhood streets. Investigates circumstances against, or related to, the Garden and its staff, volunteers, contractors, visitors and other members of the public.

Schedule:

2nd Shift: 2:30pm-11pm

*Security Supervisors work a rotating schedule that includes evenings, weekends and holidays.*

Pay: Security Supervisor starts at $22.00 per hour based on experience.

Perks

Garden Membership | Competitive Compensation | PTO | Medical | Vision | 403b | Short Term and Long Term Disability Insurance | Life Insurance | Employee Assistance Program | Employee Wellness Program |

Additional Perks: Uniform and Security License paid 100% by the Garden.

What You’ll Do (Highlights)

• Interviews, hires, and manages performance of assigned staff, with oversight from the Manager, Security.
• Trains new hires, coaches existing staff and stays current with all Garden, Division and Department policies and procedures.
• Acts as First Responder for medical emergencies and administers First Aid/CPR/AED as needed.
• Serves as the lead for a team of security officers through tasks that include answering day-to-day questions, facilitating routine problem solving and collaboration, assisting manager with employee work schedules, maintaining accurate attendance records and verifying timesheets, and assisting with routine training. Surfaces potential employee-related issues to management.
• Monitors the Garden's energy management system when performing duties as Taylor Officer
• Conducts periodic alarm testing for elevator, fire, security and other equipment as directed in accordance with required standards.
• Works with the general public and provides customer service, including motor vehicle assistance, to visitors, volunteers and employees.
  
  

Supervisory Responsibilities: Provides supervision for a team of staff security officers (3-4 officers per shift), contract officers, and contract police officers, depending upon shift and events.

What You’ll Need For Success

• Three (3) years’ security officer or guard experience required, public venue experience a plus.
• Minimum one (1) year supervisory experience preferred.
• Working knowledge of safe operation procedures for fire extinguishers, AED and first aid equipment.
• Ability to identify suspicious characters, movements and dangerous situations. Must always be alert and ready to deal with security emergencies.
• Proven ability to maintain a calm demeanor when handling routine and crisis situations; poised, professional, self-confident, friendly attitude.
• Ability to obtain and maintain the following licenses within (2) months of hire date is required: valid chauffeur’s and security officer's licenses (St. Louis City or County).
• Ability to obtain the following certifications within (2) months of hire date and renew annually is required: American Red Cross CPR, First Aid, and the Garden’s Automatic External Defibrillator (AED).
• Exceptional time management skills, problem-solving and conflict resolution skills required.
• Demonstrated ability to communicate effectively/clearly at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public.
• Ability and willingness to work in varying temperatures and all-weather conditions outdoors and indoors.
• Ability to work days, evenings, weekends, and holidays.
  
  

Additional Details:

The above statements describe the job’s essential responsibilities and requirements. The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.