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Visitor Experience Intern - Summer 2025

Missouri Historical Society Internship
St. Louis, MO Intern
POSTED ON 2/15/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

NOTE : Please upload a resume and cover letter with your application. External job boards : Please use this link to apply.

COMMITMENT TO RACIAL EQUITY

The Missouri Historical Society commits to a process of listening attentively to one another and leveraging best practices and resources across our organization to promote a culture of inclusion where individuals from all racial and ethnic identities; ages; nationalities; social and economic statuses; sexual orientations; gender identities / expressions ; religious, political, and ideological perspectives; and abilities are able to be engaged, feel valued, and thrive. Click here to read MHS's full Commitment to Racial Equity.

Visitor Experience Intern

Missouri Historical Society

St. Louis, MO

The Missouri Historical Society is accepting applications from current college and graduate students who are interested in museum visitor experience and seek a paid internship within its Visitor Experience Department. Through research and firsthand observation on the museum floor, the intern will learn museum visitor experience best practices, then apply them to interactions with visitors. In addition to working with the public, the intern will collaborate on various projects aimed toward enriching visitor engagement, such as a supplementary gallery brochure, an activity, an interactive pop-up display, or a visitor-facing evaluation.

Schedule

This is an in-person internship . The intern will be expected to work 15 to 20 hours per week for 10 to 12 weeks during summer 2025, including some weekends. The intern reports to the Manager of Visitor Experience at the Missouri History Museum, and the final schedule will be determined with the supervisor.

The intern's responsibilities will include (but not be limited to) :

  • Working individually and as a team to foster a welcoming and engaging environment so all guests can make personal connections to history
  • Researching items in the Museum's teaching collection and developing findings into an interactive, engaging pop-up display cart to be staffed by the intern
  • Developing content for a gallery guide, brochure, or supplementary activity that can be used by Museum visitors
  • Researching topics to enhance the Missouri History Museum visitor experience
  • Engaging in visitor-facing evaluation methods, such as interviews and observation
  • Attending professional development opportunities

Intern qualifications :

  • High school diploma or equivalent
  • Interest in museum work, history, and engaging with the public
  • Strong written and oral communication skills
  • Strong interpersonal skills and the ability to work with the public and other staff in a professional manner
  • Customer-service experience preferred
  • Learning objectives :

  • Gain an understanding of the visitor experience in history museums
  • Build skills related to engaging with the public in a museum setting
  • Apply visitor-experience best practices
  • Learn and apply visitor-facing evaluation methods
  • The applicant must provide a résumé and a short statement of interest and / or intent when applying for the internship. For unpaid internships, an unofficial college or university transcript must also be uploaded with the application. For questions, please contact Kat Bourek at kbourek@mohistory.org.

    The Missouri Historical Society is a nonprofit organization that serves as the confluence of historical perspectives and contemporary issues to inspire and engage our audiences.

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