HR Generalist Training Specialist

General Statement of Job

The HR Generalist & Training Specialist assists the Director of Human Resources in all aspects of operations and assists in providing a full range of human resources management services for faculty and staff employees. Responsible for creating, developing, presenting and supporting campus training initiatives. Explores topics and trends, establishes annual training requirements, researches training systems, and works with the campus community on programs and processes.

Specific Duties and Responsibilities

Essential Duties (HR Generalist):

Assist the Director in providing leadership and direction for the University and its employees regarding employment and benefits matters.

Coordinate and assist in the direction of the functional leads within Human Resources to ensure efficient and effective collaboration to effectively support University initiatives.

Serve as co-chair and a permanent member on the University’s Insurance Committee. Reviews, recommend policy changes; stays current on applicable industry best practices related to all types of insurance; frequent interaction with the University’s contracted Benefit Consultant(s). Review claim utilization and provides insight into the process of benefit plan designs and associated programs including wellness initiatives and open enrollment activities.

Assists the Director in reviewing and analyzing data to evaluate the effectiveness of existing HR processes and recommends improvements or actions as appropriate.

Work with consultants and vendors, interpreting policies and procedures, state and federal laws, and working with advisory committee to conduct studies analyzing the pros and cons of new and alternative initiatives.

Designs and develops new HR processes to improve the efficiency of HR operations and administration and recommend new approaches/procedures to effect continual improvement of operations performed.

Represents the department and serves as a resource by participating on various University committees.

Manages the employment termination/resignation/retirement process by ensuring accurate and timely data is provided to various systems both inside the University’s Human Resources Information Systems (HRIS) and external vendors. Includes coordination with the payroll function, the retirement system, and benefit providers. Monitors the Missouri State Employees’ Retirement System (MOSERS) and Colleges and Universities Retirement Plan (CURP) monthly aged/term error reports and correct as appropriate. Coordinates the annual MOSERS retirement seminars. Assist employees in the completion of appropriate retirement forms and processes including conducting informational one-on-one meetings and assisting with forms.

Serves as the functional contact for HR issues on a day-to-day basis that involves process and procedure resolution including answering questions for HR staff and employees. Research available policies, benefits plan, processes, and other resources to resolve day-to-day issues within the department for employees, supervisors, and administration.

Maintains the necessary systems to enable the Director to submit IPEDS data annually. Includes monitoring HRIS to ensure employees are appropriately categorized, updates for new employees and monitoring the tenure and non-tenure designations of faculty. Includes close interaction with IT and follow up on reports to maintain the integrity of the system.

Develops and modifies the MSSU 403(b) Plan. Coordinates the 403(b) and other investment processes by maintaining vendor contracts and other mandated documentation. Reviews reports to monitor contributions limits and communicates with the campus regarding any program changes or developments.

Develop and coordinate orientation program for faculty and staff to include campus orientation, campus procedural and program knowledge, culture and campus community norms.

Enroll new employees in benefit plans and provide benefits orientation. Assist in coordinating the annual open enrollment process. Works with appropriate vendors to set up and terminate employees and make life changes in various benefit systems.

Designs, coordinates and/or assists with special events including annual retirement seminars, health and benefits fairs, and other events as needed.

Provides a broad range of consultative services to all levels of employees regarding advice, assistance, and follow-up on university policies and procedures. Develop forms and processes when needed.

Performs other related duties as assigned.

Essential Duties (Training Specialist):

Develop effective training materials and presentations of information and learning materials.

Develop training goals to increase the skills, productivity, and quality of work among various learning levels of the training audiences.

Plan, organize, and implement university-requested training courses, including compliance topics, for new hires.

Coordinate the annual Southern Summit, working with committee members to identify educational tracks, secure and schedule session speakers, promote events to campus personnel, conduct Southern Summit survey responses and track participant involvement.

Seek subject matter experts in and outside the campus community to provide specialized training in areas related to compliance topics, basic and enhanced on-the-job tasks, and soft skills.

Conduct surveys to evaluate training effectiveness.

Use a variety of training methods including SafeColleges, the university’s on-line training system for mandatory and optional training sessions.

Maintain accurate records of employee training and attendance/participation.

Support campus initiatives that are student focused.

Maintain the HR Training SharePoint website by updating and posting training opportunities and updating the campus calendar on the MSSU website regarding training opportunities.

Coordinate the annual Years of Service and Superior Service Awards program and committee.

Other duties as assigned.

Education, Experience, and Licenses

Bachelor’s degree in human resources or related field preferred or three to five years related experience will be considered.

SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification credential.

Valid Driver's License and ability to meet University's insurance requirements for driving University vehicles.

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal with non-verbal behavior in assisting with problem resolution.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and policy procedure manuals.
• Ability to effectively present information and respond to questions from groups of administrators, faculty, staff, students, vendors, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Requires the ability to accept, receive, and/or collect payments.
• Requires the ability to prepare and/or process purchase orders.
• Requires the ability to make recommendations that impact the budget.
• Requires the ability to use small office equipment, including copy machines or multi-line telephone systems.
• Requires the ability to use computers for data entry.
• Requires the ability to use computers for word processing and/or accounting purposes.
• Requires the ability to establish policies for using, acquiring, and/or maintaining technology systems.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, feel or use a computer keyboard; reach with hands and arms; and talk or hear including the use of a telephone. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color perception, peripheral vision, depth perception, texture perception, and ability to adjust focus. Requires the ability to see, smell, taste, hear, and speak.

The noise level in the work environment is usually moderate.

NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.