What are the responsibilities and job description for the Process Analyst position at Mitchell Martin Inc.?
REQUIRED 3 DAYS ONSITE/HYBRID MIN**
TITLE: Process Analyst
PROJECT: HS BASE INT EET PERSONAL COMPUTER PORTFOLIO - ALL PRODUCTS
MUST HAVES: 5-7 years of experience in IT service management processes and tools
LOCATION:
Richmond & Kennesaw
Position Summary
TITLE: Process Analyst
PROJECT: HS BASE INT EET PERSONAL COMPUTER PORTFOLIO - ALL PRODUCTS
MUST HAVES: 5-7 years of experience in IT service management processes and tools
LOCATION:
Richmond & Kennesaw
Position Summary
- Process design experience and background, preferably with Six Sigma experience
- Proficiency with MS Office Suite
- Proficiency with process modeling tools such as Visio or ARIS
- Ability to work across functional areas to drive continuous improvement
- Excellent written and verbal skills
- 5-7 years of experience in IT service management processes and tools
- Background in process design and reengineering with proficiency with MS Visio
- Must have strong technical and analytical skills, including knowledge and relevant experience in systems integration and transition
- ITIL v3 Service Management Practitioner Certification and process specific Practitioner Certification
- Problem solving and analytical capabilities
- Certified Six Sigma Black Belt or 3 to 5 years of process reengineering experience
- COBIT v5 Experience
- Experience with LEAN methodologies
Salary : $37 - $53
