What are the responsibilities and job description for the Field Service Technician position at Mitchell Services Inc?
Job Overview
We are seeking a skilled and dedicated Field Service Technician to join our team. In this role, you will be responsible for providing exceptional service and support to our clients in the field. You will utilize your technical expertise to maintain, fabricate, and troubleshoot a variety of industrial control systems and related equipment. The ideal candidate will possess strong customer service skills and the ability to work independently while ensuring high-quality service delivery.
Responsibilities
- Perform routine maintenance and repairs on industrial systems and equipment.
- Starting up and maintaining combustion products and systems, including flare systems, flare gas recovery, boiler burners, process burners, thermal oxidizers, vapor recovery systems.
- Conducting on-site commissioning of new and retrofit equipment, general maintenance, troubleshooting, fault analysis, and installation supervision.
- Perform calibration services at end users site.
- Troubleshoot issues with logic controllers and other electronic components.
- Provide excellent customer service by addressing client inquiries and concerns promptly.
- Maintain accurate records of service calls, repairs, and maintenance performed.
- Collaborate with team members to improve service processes and efficiency.
Requirements
- Proficiency in English, both written and verbal communication skills.
- Experience in combustion systems or a related field is preferred.
- Knowledge of industrial electrical systems is a plus; certification as an industrial electrician is desirable.
- Strong problem-solving skills with the ability to think logically under pressure.
- Previous experience in customer service roles is highly valued.
- Ability to work independently in various environments while maintaining professionalism.
- Willingness to travel as needed for on-site service calls.
Join us as a Field Service Technician where your skills will make a significant impact on our clients' satisfaction and the overall success of our operations.
Job Type: Full-time
Pay: $25.00 - $50.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Relocation assistance
- Retirement plan
Schedule:
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Willingness to travel:
- 75% (Required)
Work Location: On the road
Salary : $25 - $50