Technical Trainer

Job Description

Responsible for delivering, organizing, managing, and overseeing all aspects of software training programs within the organization. This role ensures that all training activities are aligned with the company's objectives, that training materials are up-to-date, and that training sessions are effective and engaging.

Job Responsibilities & Requirements

• Deliver in-person and virtual training sessions, ensuring content is presented in an engaging and understandable manner, adjusting the delivery based on audience comprehension and feedback.
• Assign and ensure training resources are available to train for all Virtual Classes in North America.
• Plan, schedule, and coordinate software training sessions for both employees and customers, ensuring optimal attendance and minimal disruption to work schedules.
• Design, develop, and build comprehensive training content, including slide decks, hands-on exercises, user guides, video tutorials, and other training materials and ensuring all trainers/regional techs are comfortable delivering content.
• Collaborate with subject matter experts, software developers, and the training team to ensure training materials are current, relevant, and effective.
• Gather feedback from trainees after each session to continuously improve training content and delivery methods.
• Maintain records of all training sessions, including attendees, dates, and training outcomes.
• Identify and establish best practices for leveraging training software and platforms to enhance the learning experience, track progress, and assess the effectiveness of training.
• Manage and develop content for company initiatives based on company need and direction.

Qualifications

• Associates Related Field required
• 2 Years related experience creating instructional content required
• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
• Able to perform mathematical skills such as calculating proportions, percentages, area, circumference, and volume and able to apply concepts of basic geometry
• Ability to read and understand prints and schematics
• Ability to use small hand-power tools, including reading a tape measure with 1/32-inch increments
• Able to use Microsoft Office Applications

Soft Skills

• Familiarity with modern training methods, tools, and techniques.
• Strong organizational and project management skills.
• Excellent verbal and written communication skills.
• Proficiency in using training software and platforms.
• Ability to work collaboratively with teams across different departments.
• Must be able to prioritize multiple projects, perform complex tasks, organize, and follow through consistently and work under pressure to meet deadlines in a fast-paced environment.

Additional Requirements

• Valid drivers' license and proof of auto insurance required.
• Up to 20% of travel to other facilities and/or for customer sites as required.

Physical Demands

• This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role.

MiTek Perks

• Flexible Paid Time Off - take as much time off as you need!
• Medical, Dental and Vision Insurance begin on Day 1!
• Profit Sharing Plan and Annual Incentive Plan
• 13 Paid Holidays
• 401k Plan with Matching Contributions
• Paid Parental Leave and Paid Caregiver Leave
• A variety of Medical, Dental and Vision Plans to choose from
• Short-Term Disability Coverage, Long-Term Disability Coverage and Life Insurance
• Tuition Reimbursement
• Career advancement and training opportunities!

In compliance with the Equal Pay For Equal Work Act, the pay range for this position is estimated at $67,600-87,900/year. Base pay offered may vary based on job-related knowledge, skills and experience. Please visit www.mii.com/about/careers/ to learn more about MiTek’s benefit opportunities.

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at 1 314-434-1200.

www.mii.com