Representative Credit

Analyzes payment patterns of customers who are delinquent in payment.

• Review portfolio and select delinquent accounts for collection efforts.
• Evaluate customer records and make appropriate decisions regarding future action on accounts according to standard practices.
• Monitor payment history and purchase activity of customers.
• Assign terms and credit limits to current and prospective customers.
• Interview customers by telephone to investigate discrepancies on accounts.
• Share information and resources with other team members to enhance the development of the group.
• Maintain a customer service focus to build and sustain productive internal and external customer relationships.
• Contribute to the continuous improvement of internal credit policies.
• Assist in development of credit rating criteria and internal scoring models.
• Prepare credit and collection correspondence as necessary.
• Confer with representatives of credit associations and other businesses to exchange information concerning credit ratings and forwarding addresses.
• Operate a personal computer and appropriate software.
  
  
  

EDUCATION

• Accounting skills
• Customer service skills
• On the job training - one year
• College degree preferred
  
  
  

Language Skills

• High Level communication skills - written and verbal
  
  
  

Mathematical Skills

• High level
  
  
  

REASONING ABILITY

• Organizational skills
• Excellent listening skills
• Excellent negotiating skills
• Ability to prioritize
• Excellent follow-up skills
• Analyze, assess and use of logic
  
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• CBA - Credit Business Associate - preferred
• CBF - Credit Business Fellow - preferred
• Software - Windows, Word and Excel
  
  
  

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO), including Vacation, Personal, and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic
  
  
  

MITER Brands, also known as MI Windows and Doors, Milgard and PGT are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.