Tech Repair Spec

Technical Repair Specialist :

Here is what you will do day-to-day

• Maintain inventory control of replacement parts (RP) inventory.  Conduct inventory of RP stock at pre-determined schedule.  Report status of inventory against pre-determined safety stock levels.
• Perform, follow the internal repair process in SAP which includes but is not limited to creating / updating repair work orders, communicating and quoting of our customers, as well as shipments and billing of the same.
• Perform evaluation, warranty repair, and upgrading of customer products.  In addition, all returned parts from the field, creating returned parts inventory repair and test returns.
• Work to close tolerances using required gauges and inspection / testing knowledge.
• Work from blueprints, drawings, sketches and verbal instructions.
• Coordinate and administer the flow of technical services for each in-house repair service.
• Develop, procure and follow up with customers, contracted field service, sales and production personnel over matters about parts orders, repair orders, technical information and field-dispatched repairs.
• As the key liaison technical business representative, interact with other Mizuho OSI departments, service providers and hospital operating room supervisors, nurses, doctors, purchasing, biomedical technicians and technical field service representatives.
• Assist in the investigation of product issues or service programs and may also develop and deliver service training.
• Provides status reports to management as necessary and required.  Complete documentation for variance reporting, ECNs, etc.

Technical Aptitude :

Salary :   $23.80ph -  $27.25ph plus bonus

Salary : $24 - $27