Key Accounts Manager- Digital Network Operations

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!

For fifteen years, Mesmerize has maintained an entrepreneurial spirit and is in a rapid growth mode in the out of home and point of care vertical. We seek a true team player that has the fire and desire to help us grow, and grow their own skills in a fast paced, fun environment. Mesmerize team members are passionate, focused and dedicated to the markets and customers that we serve, and we expect new team members to contribute and share their knowledge and skills at 100%. If this role excites you, we encourage you to apply for this unique position.

Key Account Manager Overview- Oversee and directly coordinate with key accounts installation questions, offline issues and any issues relating to chain pharmacy and other key digital accounts

• Key responsibilities (job duties)-
• Organize and maintain onboarding checklist
• Coordinate and facilitate kick off calls between client and operations team
• Organize reporting of installation process with client contact
• Oversee site surveys
• Review with account for approval
• Resolve survey issues to push the site to installation
• Facilitate installation issues with the ops team
• Ensure successful screen installation process
• Facilitate relationship with content team
• Regular follow up with key contacts as set by leadership and key account (cadence to be set by each account with a minimum annual business review)
• Recommend process changes to leadership if a more efficient means of taking care of your responsibilities is discovered.
• Support team in pitching new accounts as needed. (Pre-onboarding calls, operational voice if needed)
• Other responsibilities as assigned by manager

• Qualifications-
• Minimum of 3 years proven project management
• Bachelor’s degree in business and or marketing
• Computer efficiency with Microsoft Office (emphasis on expert level Excel skills), strong Salesforce experience preferred
• Good team player with desire to work collaboratively with operations and management
• Self-motivated, energetic and creative
• Strong communication skills; both verbally and in writing
• Excellent attention to detail
  
  

• Physical requirements and work environment-
• Job location- Carrollton, TX (Hybrid schedule- 3 days in office, 2 remote)
  

MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.