What are the responsibilities and job description for the Client Development Specialist position at MJK Connections LLC?
Job Title : Client Development Specialist
A well-respected business organization in Detroit is seeking an enthusiastic Client Development Specialist. Our motto is tenacious ingenuity, so bring your A Game, creative ideas, and make it happen attitude!
The Client Development Specialist is responsible for identifying, developing, and nurturing strong relationships with potential and existing clients to drive growth. This role combines prospecting, lead generation, and consultative relationship-building to support client retention and satisfaction. The CDC plays a critical role in expanding the company's client base by qualifying leads, setting up initial meetings, and nurturing client relationships through ongoing communication and follow-ups.
Key Responsibilities :
- Lead Generation and Prospecting :
- Identify and target potential clients through research, networking, and outreach.
- Develop and implement effective strategies to reach and engage prospects via phone, email, social media, and other channels.
- Qualify leads to ensure they align with the company's ideal customer profile.
- Client Relationship Building :
- Establish and maintain positive relationships with potential and current clients to encourage long-term partnerships.
- Act as the primary point of contact during the early stages of the sales process, ensuring a smooth and welcoming onboarding experience.
- Regularly follow up with existing clients to check in on satisfaction and address any needs or issues proactively.
- Database and CRM Management :
- Maintain accurate records of client interactions, leads, and sales activities in the CRM system.
- Track and report on KPIs such as lead conversion rates, meeting setups, and client engagement levels.
- Leverage CRM data to personalize outreach and follow-up communication with clients.
Qualifications :
Benefits
Competitive salary and performance-based incentives.
Opportunities for career growth and advancement.
Comprehensive health, dental, and vision insurance.
Training and professional development programs.
Great culture and hybrid work environment
