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Service Support Technician III

MKS Instruments
Methuen, MA Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
A Day in Your Life at MKS:

As a Service Support Technician 3 at MKS Instruments, you will perform repairs so that we meet our customer demands on time. In this role, you will work closely with other members of the service team, as well as the greater cross-functional team. This role provides the opportunity for growth and will provide a platform for future career development.

You Will Make an Impact By:

  • Performing variety of repairs and upgrades as required on assigned product line(s).
  • Building/repairing products to instructions provided in Process Details and Service Bulletins or from approved samples.
  • Responsible for removing and replacing defective or damaged electronic assemblies.
  • Testing and evaluating to sub-assembly level
  • Composing Failure reports to be reviewed and approved by Engineering and Product Group

Skills you bring:

  • A high school diploma, 2 yr. degree or equivalent course training in Electrical/Electronic technology
  • 3-5 years’ experience of assembly and repair in a manufacturing environment
  • Proficiency with MS Excel for data analysis and presentation
  • Prior experience with Oracle, SAP, Agile or other system software
  • Willingness to work with diverse teams and demonstrate a cooperative, team-first attitude

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

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