What are the responsibilities and job description for the Transportation Operations Manager position at Mlaker Student Transportation?
The Dispatch Manager plays a vital role in ensuring the smooth operation of our student transportation services. As the brain of our daily operations, this position requires extreme dedication and adaptability.
Key responsibilities include:
- Promoting a positive work environment for drivers through support and issue resolution
- Empowering drivers to provide safe and high-quality student transportation
- Scheduling drivers and buses for daily routes and extracurricular trips
- Providing drivers with necessary paperwork and resources
- Communicating effectively with schools and drivers regarding route changes and discipline issues
- Managing driver call-offs and scheduling substitutes
- Working with computer scheduling systems
- Solving in-trip problems with drivers, students, or buses
A successful candidate will possess excellent problem-solving skills, be quick on their feet, and have the ability to multitask in a fast-paced environment.
We are seeking a proactive and customer-focused individual who can make our customers feel valued and prioritized.
