What are the responsibilities and job description for the HR Generalist position at MLM Home Improvement?
DESCRIPTION
We are seeking a highly motivated, goal-oriented individual to join the MLM HR team. The HR
Generalist will provide support to in-office and remote team members alike. The HR Generalist will play a vital role in supporting the HR department in various recurring HR-related tasks.
This position requires exceptional organizational skills, strong interpersonal abilities, and a
willingness to learn and work as a collaborative. The ideal candidate will exhibit discretion, strong problem solving and decision making skills, and adaptability to changing priorities
KEY RESPONSIBILITIES:
- Ability to successfully manage and respond to high volume calls and emails with timely and accurate communication.
- Maintain and update employee records, including personal information, employment documents and benefits in all applicable systems efficiently.
- Review, track, and document learning management system completion.
- Maintain all applicable systems to ensure all system information is compliant with company, state, federal and local requirements.
- Provide guidance to new hires and acquire all new hire personnel data (e.g., personaldemographics, address, direct deposit, form I9 and all other required information.
- Capability to conduct new hire orientation, benefit review sessions and relevant group sessions as needed.
- Efficiently maintain and/or process information in the payroll system – hourly rates, commission, bonuses, or other compensation as required.
- Provide support by maintaining HR policies and procedures, ensuring compliance with legal requirements and best practices.
- Diligence as it relates to HR trends and regulations to ensure effective HR operations.
- Collaborate with applicable departments with new hire related activities.
- Provide guidance to team members regarding 401k enrollment, direct deposit changes and other payroll inquiries.
- Perform other duties as assigned.
COMPETENCIES:
- Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Performance/Quantity: Meets and or exceeds productivity standards; completes work in timely manner; strives to increase productivity in an efficient manner.
- Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when challenged.
- Confidentiality: Handle tasks and sensitive documents and information with the highest confidentiality.
- Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
- Cultural Competence: To be sensitive to and value the diversity of cultural beliefs, perceptions, ethnicity, language differences and religious practices.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in Human Resources, Business Administration, or related field is required.
- Human Resources: 3 years
- Customer Service: 5 years
- Payroll and Regulatory: 1-3 years
- Microsoft Suite, HRIS, LMS, CRMs: 5 years
- Home Improvement experience is a plus
WORK ENVIRONMENT:
This is a hybrid position that will require 2-3 days in office (Gaithersburg, MD) as well as some travel between other offices. It requires a quiet and private workspace. MLM will provide the appropriate
equipment including software and any other resources needed.
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time, exempt position. Work hours are Monday through Friday 9:00 am to
5:30 pm. The ability to make or receive occasional phone calls outside of normal office hours is
a requirement.
