What are the responsibilities and job description for the Commercial, Customer Service Representative position at MM Group?
Our heart beats for talents - be one of them!
To strengthen our motivated Customer Service Team at our plant in Indianapolis, IN we are looking for a highly competent Customer Service Representative.
Your Role
- You will respond to customer inquires concerning product availability, pricing, and order status via oral or written communication.
You will support our team by receiving customer orders via valid purchase orders, diligently and accurately entering the required data to generate sales orders.
You are ambitious about supporting our customers by providing written order acknowledgement within a specified timeframe.
You will contribute to the team by proactively assisting in the creation of job jackets, and completing all other assigned tasks.
You are committed to providing a high level of expert knowledge on all matters related to customer service.
Your Profile
You have a High School Diploma (Associates Degree preferred)
You have already gained 3-5 years of experience within a customer service representative role. In a manufacturing setting preferred.
You can communicate fluently with the ability to read, analyze, and interpret applicable reports and business correspondence.
Our Offer
We offer you a workplace in a stable environment at an international company which is an industry leader. In addition, interesting tasks with a high degree of management scope in a team that lives our values, responsibility, performance, and passion on a daily basis. We believe in diversity and inclusion and strive to create a workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. We offer competitive salaries, benefits, and flexible work arrangements to ensure that our employees can maintain a healthy work-life balance.
