What are the responsibilities and job description for the ServiceNow Software Architect position at MM International?
Position : ServiceNow Software Architect
Location : Columbia, SC (Hybrid 50% -Training is 2-3 weeks and fully on-site)
Duration : 12 month Contract to Hire
Job Description :
- Create, maintain, and enhance forms, workflows, cloud integration and third-party integrations to the ServiceNow platform. Including automation and / or additional self-service features and functions.
- Incorporate ServiceNow capabilities to create a unified framework for multi-cloud resource provisioning and governance.
- Utilize ServiceNow toolset to enhance workflow for process automation.
- Support the overall incident, problem, change management, asset management, project management, and security processes as needed.
- Onboard additional departments and expansion of IT Self-Service Portal functionality.
- Monitor the overall platform health to proactively identify possible areas of concern, establish and perform regular maintenance tasks.
- Work with end users to investigate, troubleshoot, and resolve issues.
Skills Required :
REQUIRED CERTIFICATIONS :
