Demo

Help Desk Support Specialist

MMC Group LP
Salem, MO Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 4/4/2025

Join Our Team as a Helpdesk Client Support Specialist!

Are you a tech enthusiast with a knack for solving problems? We're looking for a Helpdesk Client Support Specialist to join our team in Salem, MO. This hybrid role offers a competitive pay and both onsite and remote work.

THIS IS ONSITE IN SALEM MO 3 DAYS PER WEEK

Key Responsibilities :

  • Identify, manage, escalate, and resolve technical issues.
  • Install and configure software, print drivers, and utilities on workstations and computer networks.
  • Troubleshoot a wide range of IT issues, including software, hardware, and networking.
  • Monitor installed systems, identify problems, and take corrective action.
  • Provide basic technical support to clients.
  • Troubleshoot application issues and diagnose desktop / laptop software problems.

Requirements :

  • 1 - 3 years of related work experience or an equivalent combination of education and experience.
  • 1 - 3 years of customer service experience.
  • Excellent communication skills.
  • Ability to work in a team environment and commit to a flexible work schedule.
  • Preferred Qualifications :

  • 1 - 3 years of technical experience.
  • Previous experience troubleshooting desktop, printer, and notebook issues.
  • Strong proficiency in MS Office.
  • Work Schedule :

  • Monday to Friday, with occasional weekends and holidays.
  • 8am - 5pm CT (3 days) and 11am - 8pm CT (2 days).
  • Contract to Hire Position : Yes

    If you're ready to take on a challenging and rewarding role where you can make a real impact, apply today and become a vital part of our dynamic team!

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