What are the responsibilities and job description for the Call Center Inbound CSR Customer Service position at MMC Group?
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Job Requirements
Title : Customer Service Representative
Location : Onsite Only - Austin, TX
Start Date : February 3, 2025
End Date : December 30, 2025 (High probability of extension)
Pay Rate : Up to $20 / hr.
Why Join Us?
Step into a pivotal role where you'll assist Medicaid Providers with crucial program support. This position offers a dynamic, high-volume contact center environment, the potential for remote work based on performance, and a steady career path with one of the most respected organizations in Austin.
What We're Looking For :
- Experienced Call Center Professionals : At least 6 months of experience in a high-volume inbound contact center is required.
- Reliable Work History : Candidates should have remained in past roles for 1 year or more to demonstrate a positive and stable work history.
- Austin Locals : This role is 100% onsite (remote opportunities may be considered later based on performance and business needs).
Key Responsibilities :
Schedule Details :
Why You're a Fit :
Additional Information :
When submitting your resume, please ensure ' high-volume call center ' experience is clearly listed in the skills section. Resumes missing this requirement will not be considered.
Make a meaningful impact in a role that values dedication, excellence, and the ability to assist Medicaid Providers. Apply today to join a team committed to making a difference!
Salary : $20
