Commercial Lines Underwriter

MMG INSURANCE COMPANY

Job Description

Job Title:               Commercial Lines Underwriter

Department:       Commercial Lines Underwriting

Reports To:          Commercial Lines Manager

FLSA Status:        Exempt

SUMMARY

Accepts, rejects, and modifies routine Commercial Lines risks through new business, renewal, and endorsement underwriting within Company Commercial Lines underwriting guidelines and philosophy by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Underwrites Commercial Lines new business with approval authority for complete, lower complexity business submissions.
• Applying Commercial Lines average product knowledge, administers the Commercial Lines renewal process which includes decision making regarding loss recommendations, pricing/deductible modification, and non-renewals
• Approves, modifies or denies Commercial Lines endorsement processing that may include reinstatement of direct notice of cancellation for non-pay or underwriting reasons.
• Performs the above-described job duties by examining such Commercial Lines documents as application forms, inspection reports, insurance maps, claims' files, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property. Recommends risks improvements, as necessary.
• Applies Commercial Lines average product knowledge including, but not limited to, Company Commercial Lines underwriting guidelines and policy forms, Insurance Services Office's manuals and forms as well as knowledge of and familiarity with rating processes for all Company Commercial Lines product offerings.
• Reviews and submits Commercial Lines higher-level risks for decision-making to Commercial Lines Lead and Senior Underwriters.
• Responds to basic Claims Reports to Underwriting (CRU), and makes recommendations for any actions, if needed.
• May be assigned occasional Commercial Lines projects as defined and directed by the manager.
• Communicates with marketing representatives, agency personnel, other insurance or inspection companies, or other entities, as may be necessary, to obtain further information, quote rates, or explain company underwriting policies, using available resources including, but not limited to, the PC network/Company computer system, the telephone, the facsimile, and e-mail.
• Keyboards data into the Company's computer system, and documents via the Imaging System.
• Trains Commercial Lines associate underwriters on the-job, as assigned.
• Develops and maintains positive Company/Agency relations which may include agency travel and visitation, and attendance at various conventions/meetings.  (May include overnight stays.)
• Travels as required to perform the essential duties and responsibilities of the position and to fulfill educational requirements.  (May include overnight stays.)
• Other duties may be assigned.

OTHER SKILLS AND ABILITIES 

• Demonstrates leadership by exhibiting confidence in self and other; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Possesses above-average telephone skills.
• Possesses above-average interpersonal and relationship skills.
• Demonstrates good negotiating skills.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Demonstrates the ability to consistently maintain a positive attitude.
• Works cooperatively and productively with employees.
• Is self-motivated with strong organizational skills.

EDUCATION and/or EXPERIENCE

Bachelor's degree and 2-5 years of related experience and/or training; or equivalent combination of education and experience.