What are the responsibilities and job description for the Community Relations Coordinator position at MNCP Staffing?
Job Description
Job Description
Community Relations Coordinator
My Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.
Position Overview :
Our client is seeking a passionate and dynamic individual to join our team as a Community Relations Coordinator in our Membership Department. As a Community Relations Coordinator, you will play a pivotal role in building strong relationships with our members, ensuring their satisfaction, and fostering a sense of community within the prestigious gem and jewelry industry.
The ideal candidate is passionate about working closely with a team to achieve common goals, is detail oriented, and is interested in applying creative thinking and innovation to their position. This position interacts heavily with executive management, marketing, and accounting teams, working closely under the supervision of the Director of Membership.
Responsibilities :
- Engage with client members, both new and existing, to provide exceptional support, guidance, and assistance.
- Serve as the primary point of contact for members to keep them informed about company updates, events, and opportunities as well as addressing their inquiries promptly and professionally using various communication channels.
- Responsible for creating, planning, and implementation of member group programs and initiatives.
- Responsibilities include touchpoint map and campaign execution, project and timeline management, cross-departmental collaboration, metric reporting, registration / enrollment, and more.
- Assist in the execution of association events, programs, and initiatives, encompassing in-person and virtual conferences, trade shows, education events / classes, learning management system, course development, credential recertification exams, and scholarship funding.
- Assist in committee management, including organizing committee meetings, ensuring committee actions and decisions align with the organization’s mission and goals, execute committee initiatives, and report activities and recommendations to organizational leadership.
- Develop and implement strategies to enhance member engagement and retention.
- Act as a brand ambassador, representing our client at industry conferences, trade shows, and events to promote membership and attract potential new members.
- Stay updated on industry trends, best practices, and advancements, as well as association activities, policies, and services, to provide relevant and valuable information to members and respond to inquiries appropriately.
- Makes decisions on basic projects. Research policies / solutions and reports to the Director of Membership concerning various projects.
Qualifications :
Joining the Team as Community Relations Coordinator offers a unique opportunity to contribute to the growth and success of a highly esteemed organization in the gem and jewelry industry. If you are dedicated, personable, and thrive in a member-focused environment, we invite you to apply.
This is a direct hire position. Our client offers a competitive benefits package, including medical, dental, vision, and life insurance as well as short-term and long-term disability and company-matched 401(k) contributions. The regular work schedule is 37.5 hours per week, Monday through Friday. The client also offers a hybrid schedule. Some additional hours and weekend travel will be required with this position.
Please contact MNCP Staffing for more details at 702-268-9781 or jobs@mncpstaffing.com
