Manager, Commercial Education, Control & Independents

Position

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you’ll craft unforgettable experiences that drive the collective success of our 26 Maisons – each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life’s most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you’ll flourish.

The Manager, Commercial Education is responsible for the delivery of best-in-class, scalable training, and education programs covering the full MHUSA portfolio of brands for Commercial teams and Distributor Partners. This role collaborates with MHUSA Trade Advocacy, Commercial and Brand teams, Ambassadors, Learning and Organizational Development, as well as various MH Global and LVMH teams to oversee the implementation, delivery, and measurement of scalable trainings and innovative initiatives to equip internal talents and distributor partners with critical skills, knowledge, and tools to deliver strong commercial performance and accelerate brand desirability in service of the company’s 2030 ambitions.

Location: Atlanta or New Jersey remote in market based on business needs.

Job Responsibilities

• Serve as key education planning partner for assigned Commercial teams and Distributor Partners. Ensure implementation and execution of the national training calendar and plan local/regional learning opportunities based on current needs.
• Partner with Commercial People leaders on sales development training programs to support onboarding and productivity of new hires; responsible for training employees and working closely with the MHUSA People Team to integrate curriculum into existing programs and initiatives.
• Conduct field market visits to support sales and distributor teams in applying learned knowledge through coaching and real time feedback to increase sales performance and in market execution.
• Manage a selling education strategy, and own the delivery of associated programs, that successfully enables MHUSA commercial teams, distributor partners, and the trade to sell MH’s brand portfolio and enhance brand desirability.
• Align education calendars to include a comprehensive sales enablement strategy that supports commercial goals and increases market effectiveness while advancing the capabilities and performance of the sales organization.
• Manage sales education-related responsibilities, including facilitation; product and category management knowledge, and elevated execution guidelines; facilitation of live and digital programming; learning retention assessments; attendance tracking and reporting for internal and external programs.
• Leverage understanding of market trends, customer needs, and business objectives to align and tailor enablement tools and education plans to MHUSA’s most strategic priorities; ensure the approach meets current demands and anticipates future needs.
• Use custom learning paths created for external stakeholders including distributors, MOA, and key trade across brand, selling, and commercial excellence assets on MH Academy to support sell in and sell through of commercial teams.
• Works closely with Trade Advocacy, Brand Ambassadors, Field Sales Marketing, and Market Leads on effective communication, presentation, and facilitation skills teaching storytelling and engagement strategies to deliver impactful education presentations and GSMs.
• Leverage analytics to continuously measure and communicate the effectiveness of sales enablement initiatives and make data-driven decisions to adjust strategies and plans to improve performance.
• Support the Train the Trainer program ensuring Portfolio Education is consistent across all key partners that engage with Commercial teams and Distributor Partners.
• Host Brand Home Immersion experiences for Commercial teams and Distributor Partners to elevate and accelerate portfolio knowledge.
• Leverage analytics to continuously measure and communicate the effectiveness of sales enablement initiatives and make data-driven decisions to adjust strategies and plans to improve performance.
  
  

Profile

Education

• Bachelor’s degree preferred or equivalent experience required
• WSET or equivalent certifications preferred
  
  

Professional Experience

• 5 years of commercial experience and training facilitation. Luxury consumer goods industry experience preferred.
• Experience in wines and spirits or hospitality a plus
  
  

Practical/Technical Knowledge

• Commercial sales and 3-tier system understanding
• Understanding of adult learning and development foundational principles
• Mastery of presentation skills (crafting and delivering presentations) with aptitude for storytelling for sales
• Understanding of luxury principles with a strong luxury lens
• Finance and budget management skills
• Ability to manage time effectively and prioritize work that drives results
• Advanced PowerPoint and Excel skills
  
  

Other Attributes

• Passionate about helping others succeed through skill building, coaching, and feedback
• Action oriented, self-starter
• Ability to lead through influence
• Good Judgement / Reputable Social Media Presence
  
  

Additional Information

Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work-Life Balance: hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot.

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.