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LOGISTIC BILLING AND SETTLEMENT STAFF

MOA
CA Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/24/2025

Job Title : Logistic Billing and Settlement Staff

Contract Period : 1yr

Work Address : Santa Ana, CA

Work Hours : 08 : 30 - 17 : 30

Bilingual Korean : Required

Responsibilities :

  • Be responsible for settlement related to freight forwarding business
  • Reinforce relationships with customers and carriers by leading effective and continuous communications
  • Prepare regular settlement status reports for SDSA management, customer, pages and headquarters
  • Improve the settlement processes by developing automated processes to reduce manual processing
  • Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
  • Manage, analyze & prepare correction forms for billing corrections in the access database.
  • Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
  • Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
  • Audit carrier freight bills and interpret tariffs and contracts including DEM / DET and operational accessory invoices based on contracts with customers / truckers and process in the system for payment on time or stipulated credit terms.
  • Work with the internal technologies required for daily functions.
  • Investigate and diagnose potential errors and duplicate carrier billing.
  • Perform ad-hoc reporting, as required.
  • Perform other job-related duties as required
  • Perform collection activity for AR payments and manage overdue / past due invoices from customers within agreed terms
  • Produce weekly / monthly / quarterly reports by combining necessary data and reporting to customers and HQ.

Requirements / Qualifications :

  • 3 years of experience in AR & AP, Invoicing, Customer Service or Transportation / Logistics related experience
  • Bachelor's Degree preferred
  • Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
  • Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
  • Ability to build trustworthy relationships with vendors / customers, and experience with vendor management
  • Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
  • Excellent presentation, communication, and organizational skills
  • Excellent problem-solving skills
  • Experience in supervising team members with effective leadership
  • Ability to prioritize, ability to shift one's focus to urgent issues while not falling behind on other duties
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