Inbound Sales Lead Specialist

Do you have a strong vision of what the future of modular building might look like? Do you thrive on providing great customer service? Consider joining this booming industry with the talented team at Mobile Modular . Our high-quality, unique, cost-effective solutions put us at the forefront of the market, meeting even the most critical needs of today. Our solutions span applications across healthcare/medical, education, business, residential development and construction, retail and much more. As a division of McGrath , we see the potential not just in our product but in our people, too.

“A Day in the Life”

As the Inbound Sales Specialist, you will use strategies and tactics for identifying, pursuing, and closing opportunities for renting and selling modular buildings across a variety of industry segments. In this role, you will support the sales team with managing and qualifying inbound web leads and phone calls generated by our marketing lead generation programs. In addition, you will work with the Regional Sales Manager on existing customers lease addendums, purchase of equipment of rent, and customer to customer contract take-overs. In this position you will be expected to handle a high volume of daily calls with prospective customers in a strategic and consultative manner, with warm handoffs to other sales representatives when appropriate due to timing or complexity constraints. As the Sales Specialist you are responsible for achieving assigned monthly performance goals, as well as supporting the team’s performance goals.

“What You’ll Do”

• Fields and qualifies all assigned territory leads to ensure proper escalation and management of new business opportunities.
• Escalates qualified leads to the appropriate sales representative with an overview of the prospect’s modular needs, contact information, and other pertinent information.
• In conjunction with the Sales Team, manages the sale/lease and fulfillment of modular buildings from inbound lead opportunities in partnership with Operations and Inventory Center, as defined by the Regional Sales Manager.
• In conjunction with the Regional Sales Manager, quotes and closes purchase of equipment off rent, lease addendums and customer to customer contract take-overs.
• Works with existing customers as needed to assist in billing inquiries.
• Nurtures cold prospects through ongoing follow up, and providing basic information on products, pricing, applications, conversion to order, etc.
• Maintains and audits a detailed and accurate log of lead qualifying activities in the Mobile Modular CRM application.
• Gathers competitive intelligence while qualifying leads and documents competitive information within the CRM.
• Develops and maintains effective relationships with the sales, operations, inventory center and marketing team to facilitate effective communication and collaboration.
• Contributes to data quality efforts by creating, cleansing and maintaining accurate customer data.
• Develops and maintains an up-to-date knowledge of products, services, and competition.
• Participates in team meetings and shares ideas to increase team performance.
• Communicates regularly with leadership regarding lead quality and performance.
• Generates outbound prospecting lists and executes cold calls to targeted industries and customer types as time allows.
• Assists Regional Sales Manager with contract takeovers and customer renewals including any customer interactions and follow up as needed.
  
  

“Must Haves”

• Customer service focus.
• Must have the self-discipline to handle a high volume of daily calls or follow-up that will include sending quotes to prospective customers.
• Outstanding interpersonal skills, writing skills, and telephone skills required.
• Great attitude, energy and enthusiasm are critical.
• A strong team player that can also work independently.
• Ability to multi-task; flexible and comfortable working in a fast paced environment and committed to meeting deadlines.
• Must demonstrate a high level of attention to detail.
• Ability to communicate sales activity and other sales reporting using our CRM.
• Demonstrated skills in project coordination and time management.
• Ability for effective negotiation.
• Daily goal orientation, able to drive toward achievement of personal metrics.
• Solution selling orientation with ability to consult with prospects.
• Ability to work in data driven systems, proprietary quoting systems, CRM experience, etc.
• Understands basic math and formulas / calculations commonly used within the construction industry.
• 3-5 years of experience in a sales, operations or customer service related role.
• BS/BA/BBA degree or equivalent years of sales experience preferred.
• Prior experience in modular building industry, construction, or other related industries is preferred.
  
  

“Perks”

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
• We all need to rest and recharge that’s why in addition to vacation and sick time we also offer 10 days 2 half days company-paid holidays!
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!
  
  

The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications, prior experience and location.

A Message from Our CEO, Joe Hanna

At McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else. You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I’m committed to making this happen.

The pre-employment screening process includes social security verification and criminal background check. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.

Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

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