What are the responsibilities and job description for the Coffee Shop Manager position at Mocha Mommas Coffee Shop?
SCHEDULE VARIES, SHIFTS INCLUDE: 7am-3pm or 9am-5pm / Monday to Sunday.
About us
Mocha Mommas is a Bismarck-founded coffee shop that's been in the community for over 30 years. We are excited to begin expansion projects this year, adding more locations in other cities. We were the winner of Bismarck's 2024 Coffee Crawl, enjoy collaborating with other businesses in the community, and value personable and fun service above all where customers can feel welcomed like friends & family.
Mocha Mommas will be opening a location in Hazen, ND in May 2025. We are in the beginning stages of looking for a full time shop manager, as well as some part time shift leads.
You would need to be willing to travel to Bismarck to our current shop for some hands on training between March - April to prepare for the opening. The training and travel time would be paid.
Looking for someone who thrives leading a team, is confident networking within the community, and comfortable working independently. We offer plenty of gourmet coffee, plus teas, red bull zingers, sweet & savory crepes, boba tea, chocolates and more!
Responsibilities:
- Prepare and serve coffee, tea, red bull zingers, italian sodas and other beverages as per company recipes and standards
- Prepare and serve food items including but not limited to crepes, bagels, sandwiches, muffins
- Provide excellent customer service by taking orders, answering questions, and recommending menu items
- Operate the cash register and handle transactions accurately
- Maintain a clean and organized workspace and cafe space
- Restock items as needed to ensure efficient operation
- Follow health and safety guidelines at all times
- Interview/Hire/Train in and supervise all staff
- Manage scheduling employees
- Monitor inventory/stock levels, order supplies as needed
- Help create seasonal drinks/crepe specials throughout the year
- SOCIAL MEDIA CONTENT: take pictures and/or videos to share on our social media pages (FB/IG/TikTok). Must be creative and able to do this independently as there will be no explicit instructions on what/how to post.
Experience:
- Previous experience in a supervisory position required
- Proficiency in using cash register or Square Point of Sale systems
- Strong sales skills with the ability to upsell products and collab with other businesses
- Knowledge of basic math for cash handling and transactions
- Ability to manage time effectively in a fast-paced environment, managing all aspects of the shop
- Must be able to manage a small team effectively and positively
- Experience in coffee/food service, food preparation, and food handling preferred
- Must be comfortable creating social media content
- Must be able to work independently and also love coffee :)
PAY: $13 TRAINING, THEN $15. PLUS TIPS
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $13 - $15