Sales and Brand Ambassador (Part-Time)

MOD BIKES is an Austin-based electric bike brand dedicated to designing and selling premium, powerful, and versatile e-bikes. Our products are available nationwide through our online store and South Austin showroom. We pride ourselves on delivering outstanding customer service, ensuring every member of the MOD Squad is a customer for life.

At MOD BIKES, we are a small, collaborative team where each person plays a critical role in our growth. We value innovation, agility, and a passion for making a positive impact.

We are seeking an engaging, enthusiastic, and sales-driven associate to serve as a key representative of MOD BIKES. This part-time role is perfect for someone who enjoys interacting with people, is passionate about e-bikes, and is eager to help grow our local customer base.

Reporting to the Sales Manager, the Sales and Brand Ambassador will create a welcoming, informative, and enjoyable customer experience in our showroom and at events. They will drive sales, engage with our community, and play an active role in MOD BIKES’ brand presence.

• Serve as a brand advocate, providing in-depth knowledge of MOD BIKES' products and services.
• Deliver an engaging in-store experience, helping customers find the right e-bike and accessories.
• Proactively drive sales by identifying customer needs, offering recommendations, and closing transactions.
• Foster long-term customer relationships to encourage referrals and repeat business.
  

• Represent MOD BIKES at community events, promotional activations, and pop-up experiences to drive awareness and generate leads.
• Assist with event planning, setup, and execution, ensuring a seamless and engaging brand presence.
• Actively network and build relationships with potential customers, local businesses, and brand partners.
  

• Help develop local marketing strategies to increase visibility and attract customers.
• Contribute creative ideas to enhance our local presence and brand storytelling.
• Serve as a key player in MOD BIKES’ grassroots marketing initiatives.
  

• Accurately document customer interactions, transactions, and inquiries using digital tools.
• Process payments and ensure proper handling of customer orders.
• Maintain showroom organization and merchandising to create an inviting retail environment.
  

• A natural people-person – You love engaging with others and creating positive experiences.
• Passionate about sales – You enjoy the challenge of matching customers with the right product.
• A self-starter – You take initiative and adapt quickly to changing environments.
• Organized and detail-oriented – You keep track of tasks and ensure follow-through.
• Tech-savvy – Comfortable using CRM tools, digital sales platforms, and communication tools.
  

• Previous experience in sales, retail, hospitality, or customer service.
• Technically proficient with a variety of software applications.
• Ability to stand, walk, and engage in a sales or event setting for extended periods.
• Must be able to lift and move up to 50 lbs.
• Availability to work Saturdays, holidays, and events as needed.
  

• Be part of a fast-growing, innovative company passionate about sustainability and cutting-edge mobility solutions.
• Work in a dynamic, customer-focused environment with a team that values expertise and dedication.
• Enjoy a flexible, part-time schedule.
• Represent a brand that is making a real impact in the local and national e-bike industry.
  

To be considered for this role, you must submit both a resume and a cover letter explaining why you would be a great fit.

Applications that do not include both documents will not be considered.