What are the responsibilities and job description for the Sales and Brand Representative Part Time position at MOD BIKES?
About MOD BIKES MOD BIKES is an Austin-based electric bike brand dedicated to designing and selling premium, powerful, and versatile e-bikes. Our products are available nationwide through our online store and South Austin showroom. We pride ourselves on delivering outstanding customer service, ensuring every member of the MOD Squad is a customer for life.
Description
At MOD BIKES, we are a small, collaborative team where each person plays a critical role in our growth. We value innovation, agility, and a passion for making a positive impact.
Position Overview
We are seeking an engaging, enthusiastic, and sales-driven associate to serve as a key representative of MOD BIKES. This part-time role is perfect for someone who enjoys interacting with people, is passionate about e-bikes, and is eager to help grow our local customer base.
Reporting to the Sales Manager, the Sales and Brand Ambassador will create a welcoming, informative, and enjoyable customer experience in our showroom and at events. They will drive sales, engage with our community, and play an active role in MOD BIKES’ brand presence.
Key Responsibilities
Customer Engagement & Sales
- Serve as a brand advocate, providing in-depth knowledge of MOD BIKES' products and services.
- Deliver an engaging in-store experience, helping customers find the right e-bike and accessories.
- Proactively drive sales by identifying customer needs, offering recommendations, and closing transactions.
- Foster long-term customer relationships to encourage referrals and repeat business.
Event Representation & Community Engagement
- Represent MOD BIKES at community events, promotional activations, and pop-up experiences to drive awareness and generate leads.
- Assist with event planning, setup, and execution, ensuring a seamless and engaging brand presence.
- Actively network and build relationships with potential customers, local businesses, and brand partners.
Marketing & Business Development
- Help develop local marketing strategies to increase visibility and attract customers.
- Contribute creative ideas to enhance our local presence and brand storytelling.
- Serve as a key player in MOD BIKES’ grassroots marketing initiatives.
Operational & Administrative Support
- Accurately document customer interactions, transactions, and inquiries using digital tools.
- Process payments and ensure proper handling of customer orders.
- Maintain showroom organization and merchandising to create an inviting retail environment.
Who You Are
- A natural people-person – You love engaging with others and creating positive experiences.
- Passionate about sales – You enjoy the challenge of matching customers with the right product.
- A self-starter – You take initiative and adapt quickly to changing environments.
- Organized and detail-oriented – You keep track of tasks and ensure follow-through.
- Tech-savvy – Comfortable using CRM tools, digital sales platforms, and communication tools.
Requirements
- Previous experience in sales, retail, hospitality, or customer service.
- Technically proficient with a variety of software applications.
- Ability to stand, walk, and engage in a sales or event setting for extended periods.
- Must be able to lift and move up to 50 lbs.
- Availability to work Saturdays, holidays, and events as needed.
Why Join MOD BIKES?
- Be part of a fast-growing, innovative company passionate about sustainability and cutting-edge mobility solutions.
- Work in a dynamic, customer-focused environment with a team that values expertise and dedication.
- Enjoy a flexible, part-time schedule.
- Represent a brand that is making a real impact in the local and national e-bike industry.
How to Apply
To be considered for this role, you must submit both a resume and a cover letter explaining why you would be a great fit.
Applications that do not include both documents will not be considered.
