What are the responsibilities and job description for the Sales Store Supervisor - Bethesda position at Modaxo Traffic Management USA Inc.?
Job Summary: Trellint is currently seeking a Sales Store Supervisor for our client in Bethesda, Maryland. We are seeking a highly professional, detail-oriented, and organized sales supervisor to join our team at 4720 Cheltenham Drive, Bethesda, MD 20814. The primary responsibility of this role is to supervise daily tasks of the sales store. These tasks require reconciling financials, managing audits and leading and training a small team to represent Montgomery County to the public. The Sales Store Supervisor will also be involved in customer service tasks such as answering inquiries, providing information to customers, and assisting with administrative duties related to parking permits. Job Description: Requirements: * Full understanding of the County’s parking system and business rules * Provide the highest level of customer care and professionalism * Ability to understand customer needs, remain empathetic while offering solutions and support. * Oversee collection of parking violation notice payments. * Oversee the collection of payments for monthly Parking Convenience Stickers and Residential Parking permits programs. * End of day reconciliation and deposit of revenue intake and transactions. * Track and monitor daily and monthly reporting. * Manage monthly reporting audits. * Professionally work with County client contacts * Supervise staff (2) in training and individual growth of staff * Open and close the sales office Other Requirements: consistent and punctual attendance excellent communication skills proficiency in computer systems ability to work under pressure and think critically prior experience in client relationships experience with complex cashiering and customer service Receptive to learning new systems, coaching, and working as a team Trellint is an Equal Employment Opportunity Employer that values equity, diversity and inclusiveness in the workplace. We are committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply Worker Type: Regular Number of Openings Available: 1 Trellint, a Modaxo company, simplifies curbside management. We offer comprehensive solutions to make parking accessible, equitable, and congestion-free. Like a trellis supporting growing plants, we empower smarter parking for a thriving future. Learn more at www.trellint.com. About Modaxo Modaxo is a global technology organization passionate about moving the world’s people. Working both together and independently, our collective of businesses are committed to delivering software and technology solutions that help connect people with the places they need to go for work, family, and everyday life. Learn more at Modaxo.com.