What are the responsibilities and job description for the Front Desk Associate/ Activities position at Modern America Campgrounds?
Front Desk / Activities Assistant
Modern America Campgrounds
Job Type: Part-Time/Full-Time (Holidays & Weekends Required)
Location: Lake George New York
Job Overview:
Modern America Campgrounds is seeking an energetic and customer-focused Front Desk / Activities Assistant to join our team. This role is ideal for individuals who enjoy interacting with guests, providing excellent customer service, and creating a fun, welcoming environment. The ideal candidate will have strong computer skills, a positive attitude, and a passion for outdoor hospitality.
Key Responsibilities:
- Greet and assist guests with check-in, check-out, reservations, and inquiries.
- Utilize Campspot software for reservations (experience preferred but not required).
- Provide exceptional customer service by addressing guest needs, concerns, and requests professionally.
- Assist in planning, organizing, and leading campground activities and events.
- Process payments, maintain accurate records, and handle cash/credit transactions.
- Maintain a clean and organized front desk and activity areas.
- Communicate effectively with management and team members to ensure smooth daily operations.
- Uphold campground policies while ensuring a positive guest experience.
- Perform other duties as assigned to enhance guest satisfaction and operational efficiency.
Requirements:
- Must be available to work weekends and holidays.
- Ability to stand and walk for extended periods.
- Strong computer skills; experience with reservation systems (Campspot preferred).
- Excellent communication and interpersonal skills.
- Prior experience in customer service or hospitality is required.
- Enthusiastic, team-oriented, and able to thrive in a fun, fast-paced environment.
Why Join Us?
- Enjoy a fun and dynamic work environment in the outdoor hospitality industry.
- Be part of a guest-focused team that values exceptional service.
- Opportunity to gain experience in hospitality, event planning, and campground operations.
If you love working with people, have a positive attitude, and want to be part of an exciting team, apply today!
Job Types: Full-time, Part-time
Pay: $15.50 - $16.50 per hour
Expected hours: 35 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
Work Location: In person
Salary : $16 - $17
