National Account Manager - (Nationwide Facilities Maintenance Client Services)

Modern Construction Services is actively searching for a National Accounts Manager in our Client Services - Facilities Maintenance department.

After an initial training period and meeting initial key performance indicators, this position does offer a hybrid-remote (work from home) schedule.

Ideal candidate will have experience managing multiple work orders for various commercial property maintenance clients, coordinating with various vendors, tradespeople and subcontractors, including all interior and exterior trades (electricians, plumbers, carpenters, welders, skilled technicians. etc.) and ensure timely work order fulfillment.

Candidate will have worked in a desktop environment, with experience utilizing multiple resource management programs and platforms and communicating via client portals, email, and telephone.

Candidate will have excellent multitasking skills, work with a sense of urgency, be detail oriented, with experience managing vendors, quoting, quality control, scheduling, consistent communication and team player.

Responsibilities:

• Overall support and administration of multiple clients' facilities nationwide.
• Manage work and purchase orders
• Communicate schedules, provide daily/weekly updates and reports.
• Vendor and subcontractor management.
• Ensure proper safety protocols are followed, manage change orders.
• Manage project resources to meet deadlines.
• Ensure proper profit margins are attained.

Qualifications:

• Basic familiarity with construction trades and repairs.
• Experience managing multiple clients with multi-site work-orders and projects.
• Familiarity with a facility work order management system (ie., Fexa, Corrigo, ServiceChannel, Yardi, Job Nimbus).
• Able to self manage and make efficient use of time, meet deadlines.
• Experience managing project budgets and schedules.
• Excellent communication skills.
• Ability to participate in on call rotation.
• Ability to plan, organize and manage vendors, direct labor and subcontractors.
• Positive, collaborative attitude.
• Proficiency using computers and software to include MS Office products, Outlook, Excel.
• Ability to pass MCS pre-screening employment policies (background, drug test).
• Ability to learn and follow company policies and protocols.

What we have to offer:

• Quarterly Bonus Program
• On call incentive.
• Rapid growth potential
• Responsive and supportive management team
• Hybrid remote schedule (after training period and meeting initial KPIs)
• Full benefit package including health, vision, dental, 401k, Paid Time Off.
• Positive corporate culture that believes in winning as a team
• Opportunities for management and crossover training

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Hybrid remote in Charlotte, NC 28269

Salary : $28 - $32