Customer Service Support Representative

Job Description

Job Description

Interactive Medical Systems, a leading durable medical equipment provider, is hiring for a Customer Service Support Representative for their Cypress office.

The CSR Support helps in the customer service department in providing data entry and through processing of orders and communication. The CSR support is also the back up for CSR for general inquiries such as pricing, products, scheduling etc. This position is in the Customer Service Department and reports to the Interactive Medical System Manager.

Primary Job Functions :

• General order intake and processing including data entry into customer database.
• Pre-qualifying and verifying patient’s eligibility status for all payer types.
• Posting daily status reports
• Various other tasks as needed.

Minimum Qualifications :

ModernHR is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.