Parts Counter Clerk

Modern Genesis is currently seeking an experienced Parts Counterperson to join the team of talented parts professionals in our Lake Norman dealership.  Responsibilities include:

·         Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner

·         Inform customers of companion part requirements and specials and ensure that the customer is exposed to the full product line.

·         Answer phone calls, providing price quotes and other information

·         Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate

·         Provide a high level of service to internal and external customers.

·         Pull and fill orders from stock

Qualifications and Skills

·         2 years’ experience as an Automotive Parts Counterperson

·         Experience with Parts Trader, OPStrax, OEconnection, CCCtrueparts preferred

·         Outstanding customer service skills, with the ability to effectively multi-task during peak demands

·         Excellent organizational and follow-up skills

·         Ability to work collaboratively as part of a team

Modern Genesis is a part of Modern Automotive Network.  Since 1933, Modern Automotive Network has been distinguished from its competitors by setting trends with innovative facilities, diversity of brands, and providing world-class customer service.  Modern, a fourth-generation family-owned business, has a strong reputation for treating customers with respect, doing the right thing every day, and giving customers the best value for their money.

Modern offers a professional work environment and a competitive compensation and benefits package, which includes:

• Healthcare benefits: medical, dental, vision, flexible spending account, voluntary life insurance, disability, accident and specified disease insurance
• 401K eligibility after one year of service
• Paid holidays and Paid Time Off

Make your next career move with Modern. At Modern, no matter how things change, our commitment to our employees and customers stays the same.

Equal Opportunity and Drug-free Workplace Employer