What are the responsibilities and job description for the Child Care Case Manager position at Moffat County?
JOB
FLSA Status: Non-ExemptBenefit Status: Not eligible for benefits.POSITION SUMMARYThis is a part time job – 20 hours per week.Determines eligibility for new Low-Income applicants and Colorado Works families seeking child care assistance from intake to ongoing status. Learns to use the Childcare Automated Tracking System (CHATS) to ensure eligibility is determined in a timely and accurate manner. Interprets rules and regulations of child care program areas. Facilitates/coordinates the processes and procedures necessary to provide clients with assistance. Performs calculations and accounting functions necessary to establish eligibility and to determine the necessary steps to resolve client situations. This position will require computer skills and customer service skills.MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: High School Diploma or GED; and,Two years of progressively responsible related experience; orAny combination of education, training, and experiences which provides the required knowledge, skills and abilities to perform the essential functions of the job.Licenses and Certifications: Valid Colorado Driver’s LicenseESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)Determines eligibility for various child care assistance programs using the state computer system.Conducts interviews and gathers information such as income, financial resources, child care arrangements, etc.Assists clients in completing forms and obtaining the necessary documentation for program participation.Approves or denies applications, closes cases as necessary, and notifies clients of decisions in writing.Assesses client needs and makes referrals to other agency and community services.Verifies all information through computer data banks, paystubs, contacts with employers, etc.Manages workload and paper flow.Informs recipients/applicants of rules and regulations and their responsibilities for eligibility to receive assistance.Establishes and conducts the necessary accounting processes and procedures to record and account for child care assistance payments.Provides prompt and accurate answers to questions about child care programs and other resources available through the state, the community, or within the agency.Works independently to process case changes as they occur and stays timely per county and state policy and rules.Ensures that all case documents are filed and in the electronic data storage file correctly and in a timely manner.Communicates in a timely and responsive manner with internal teams, community organizations, providers and State Staff via telephone, fax, electronically or in person.Oral and written communications must be clear and effective.Attends team and division meetings as required.Works effectively in a team environment, assisting co-workers as needed.Attends training as assigned.Attends meetings as a representative of the department as needed; conducts self in accordance with department.Performs other related duties as assigned.IMPORTANT JOB FUNCTIONS: Consults with supervisor, co-workers, and the state to resolve system problems and policy clarification.Keeps supervisor apprised of potential problems and difficulties performing job duties.Responds to the supervisor inquires timely and effectively.Upgrades professional knowledge, skills and development by attending seminars and training programs and applying information provided by the county and state. Information and knowledge are shared with co-workers.May serve as a backup for other positions within the department.Performs other duties as assignedMoffat County is an Equal Opportunity Employer: Females/Minority/Veterans/Disabled/ Sexual Orientation/Gender Identity
FLSA Status: Non-ExemptBenefit Status: Not eligible for benefits.POSITION SUMMARYThis is a part time job – 20 hours per week.Determines eligibility for new Low-Income applicants and Colorado Works families seeking child care assistance from intake to ongoing status. Learns to use the Childcare Automated Tracking System (CHATS) to ensure eligibility is determined in a timely and accurate manner. Interprets rules and regulations of child care program areas. Facilitates/coordinates the processes and procedures necessary to provide clients with assistance. Performs calculations and accounting functions necessary to establish eligibility and to determine the necessary steps to resolve client situations. This position will require computer skills and customer service skills.MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: High School Diploma or GED; and,Two years of progressively responsible related experience; orAny combination of education, training, and experiences which provides the required knowledge, skills and abilities to perform the essential functions of the job.Licenses and Certifications: Valid Colorado Driver’s LicenseESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)Determines eligibility for various child care assistance programs using the state computer system.Conducts interviews and gathers information such as income, financial resources, child care arrangements, etc.Assists clients in completing forms and obtaining the necessary documentation for program participation.Approves or denies applications, closes cases as necessary, and notifies clients of decisions in writing.Assesses client needs and makes referrals to other agency and community services.Verifies all information through computer data banks, paystubs, contacts with employers, etc.Manages workload and paper flow.Informs recipients/applicants of rules and regulations and their responsibilities for eligibility to receive assistance.Establishes and conducts the necessary accounting processes and procedures to record and account for child care assistance payments.Provides prompt and accurate answers to questions about child care programs and other resources available through the state, the community, or within the agency.Works independently to process case changes as they occur and stays timely per county and state policy and rules.Ensures that all case documents are filed and in the electronic data storage file correctly and in a timely manner.Communicates in a timely and responsive manner with internal teams, community organizations, providers and State Staff via telephone, fax, electronically or in person.Oral and written communications must be clear and effective.Attends team and division meetings as required.Works effectively in a team environment, assisting co-workers as needed.Attends training as assigned.Attends meetings as a representative of the department as needed; conducts self in accordance with department.Performs other related duties as assigned.IMPORTANT JOB FUNCTIONS: Consults with supervisor, co-workers, and the state to resolve system problems and policy clarification.Keeps supervisor apprised of potential problems and difficulties performing job duties.Responds to the supervisor inquires timely and effectively.Upgrades professional knowledge, skills and development by attending seminars and training programs and applying information provided by the county and state. Information and knowledge are shared with co-workers.May serve as a backup for other positions within the department.Performs other duties as assignedMoffat County is an Equal Opportunity Employer: Females/Minority/Veterans/Disabled/ Sexual Orientation/Gender Identity
