What are the responsibilities and job description for the Tow Truck Operator position at MOG Towing?
Job Overview
We are seeking a dedicated and skilled Tow Truck Driver to join our team. The ideal candidate will be responsible for providing exceptional roadside assistance and vehicle recovery services. This role requires a strong commitment to customer service, mechanical knowledge, and the ability to handle various towing situations safely and efficiently.
Responsibilities
- Operate tow trucks to transport vehicles safely to designated locations.
- Provide roadside assistance, including jump-starts, tire changes, and fuel delivery.
- Load and unload vehicles using appropriate equipment and techniques.
- Conduct pre-trip inspections of towing equipment to ensure safety and compliance.
- Maintain accurate records of services rendered and vehicle conditions.
- Communicate effectively with customers, providing updates on service status and addressing any concerns.
- Demonstrate conflict management skills when dealing with distressed customers or challenging situations.
- Utilize automotive diagnostics skills to assess vehicle issues when necessary.
Experience
- Proven experience in customer service roles, particularly in high-pressure environments.
- Familiarity with operating flatbed tow trucks and manual transmission vehicles is preferred.
- Mechanical knowledge related to automotive repair and maintenance is highly desirable.
- Experience with forklift operation is a plus but not mandatory.
- Strong problem-solving skills with the ability to think quickly in emergency situations.
Join our team as a Tow Truck Driver and contribute to our mission of providing reliable and efficient roadside assistance while ensuring customer satisfaction at every turn.
Job Type: Full-time
Pay: $1,000.00 - $2,500.00 per week
Schedule:
- 10 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Safety bonus
- Tips
- Weekly bonus
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Commerce City, CO 80022 (Required)
Ability to Relocate:
- Commerce City, CO 80022: Relocate before starting work (Required)
Work Location: In person
Salary : $1,000 - $2,500