What are the responsibilities and job description for the Banquet Server - Tipped position at Mohegan Sun?
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Position Summary:
This position is responsible for serving guests in accordance with department policies, procedures and steps of service.
Primary Duties and Responsibilities: includes but not limited to:
- Provides prompt and courteous food and beverage service to banquet guests
- Responsible for the set-up and breakdown of assigned work stations
- Maintains a safe and sanitary work area
- Responsible for clearing dishes, glassware and trash from work stations
Secondary Duties and Responsibilities:
- Follows departmental sanitation and safety techniques
- Knowledgeable of alcoholic offerings and wine menus
Minimum Education and Qualifications:
- Six months of previous food experience in a fast paced, high volume casino environment
- Thorough knowledge of state liquor laws, proper identifications procedures, shut offs and refusal of service
- Excellent communication skills
- Friendly outgoing personality
- Must have a valid drivers license
Competencies: Incumbent will master the following competencies while in this position:
- Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
- Good understanding of spirits, beer, wine, glassware, garnishes and all beverage service techniques
- Skilled in proper tray handling
- Good understanding of food products including sauces, dairy and cheeses, cuts of meat, fowl and fish, fruits and vegetables, pasta, breads and starches and desserts and pastry
- Good understanding of food preparation and cooking techniques
- Thorough point of sale system knowledge
- Understanding of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shutoff procedures
- Knowledge of Ballroom, Convention Center, storeroom locations and various catering areas throughout the casino
Training Requirements:
- SMART alcohol awareness
- Serve Safe Training
Physical Demands and Work Environment:
- Must be able to lift up to 50 lbs.
- Must be able to stand and walk for extended periods of time
- Must be able to work in outside elements, as needed
- Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
