What are the responsibilities and job description for the salesforce lead position at Momento USA?
Position : Salesforce Lead
Location : Day1 onsite New Brunswick NJ .
Pharma domain exp is preferred
Note : 10 Month validity must be there in H1B Otherwise profile will not get shortlisted.
Job Description : Technical :
- 5 to 10 relevant Salesforce experience :
- Service Cloud
- Sales Cloud
- Experience Cloud community.
- Integrations Mulesoft Webmethods etc
- Einstein (good to have)
- Release Management
- GxP Experience (good to have)
- Operations Experience
- Managing Customer Experience Translate technical jargons to business workflows when explaining defects.
- Defect analysis and SF platform upgrades
- Incident metrics KPIs Reports
- Identify gaps in stories through analysis.
- Implement automation opportunities to reduce manual effort improve accuracy.
- Understanding Regulatory Compliance Validation testing and documentation
- Salesforce experience on Service Cloud and Experience Cloud Design and implement scalable secure and efficient Salesforce architectures Manage multiple Salesforce projects simultaneously ensuring timely delivery and quality Develop and enforce technical standards policies and procedures Drive innovation and adoption of new Salesforce technologies and features Collaborate with crossfunctional teams including sales marketing and customer success Ensure Salesforce solutions meet security and compliance requirements
Note : Momento USA is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status.
Key Skills
Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture
Employment Type : Full Time
Vacancy : 1
