What are the responsibilities and job description for the Case Manager/ Employment Services position at Momentum WORK, Inc.?
TITLE: Case Manager
Job Type: Part-Time
Immediate Supervisor: Director of Case Management
SUMMARY:
Director of Case Management, this position is responsible for the overall case management of program participants in their area.
ESSENTIAL FUNCTIONS:
Provides program tours for participants interested in receiving services, completes intake process, and maintains waitlists as needed
Creates and maintains Case Magic files for every participant in all programs, including Individual Support Plan, Medical Records, Medication Lists, emergency contacts, and all relevant personal information
Helps each participant create an Individual Support Plan and update it at least semi-annually
Ensures that program components meet the assessed needs of the program participants in his/her ISP in conjunction with the Program Director
Completes assessments and/or arranges for designated staff to complete assessment
Obtains and maintains working knowledge of generic services (MediCal, Medicare, Social Security, SSI, IHSS etc.)
Assists in compliance with agency policies and procedures, TCRC, CCL, and CARF regulations
Maintains regular contact and fosters positive interaction with external funding agencies and community partners, meeting on a regular basis with agency representatives
Understands relevant hardware (iPad, WiFi hotspot, etc.) and software (Case Magic, Zoom, Teams, MS Office, Box, etc.)
Responds promptly to emergency situations
Uses crisis intervention techniques in emergency situations when program participants are in danger of injury to themselves or others
Ensures that all program and agency documentation is completed and turned in a timely manner
Conducts intake for program participants
During absence, ensure that all responsibilities are delegated accordingly
Prepares program semi-annual and annual reports as necessary
Participates in the development of program support plans
Attends scheduled meetings and in-service trainings as required
Knowledge and use of technology
Complies with all Momentum WORK, Inc., TCRC and CCL policies and procedures
Other related duties on an as needed basis
PHYSICAL REQUIREMENTS:
Ability to stand, sit for long periods of time
Ability to go up and down stairs
Ability to speak, read, hear, and understand technical written material
frequently required to climb, stoop, twist, or bend and lift up to fifty (50) pounds, using proper body mechanics to minimize injuries to self and people served
PHYSICAL REQUIREMENT'S
Full awareness of environmental stimuli
Ability to implement Crisis Management, Safety & ProAct techniques (training included)
Note: ADA accommodations available.
QUALIFICATIONS:
Bachelor’s Degree or equivalent with an emphasis in the areas of education, psychology, social services, or related field (work experience may be substituted for education)
Two (2) years’ experience working with persons with developmental and/or other disabilities in individual and/or group settings preferred; One (1) year of w year of which must be increasingly responsible for administrative and/or supervisory experience
Proven ability to work with and motivate staff members
Ability to earn respect and confidence of Momentum WORK, Inc. staff
Demonstrated ability to maintain the highest standards of confidentiality regarding persons served and other related information
Demonstrated ability to communicate effectively with all levels of staff within the organization
Excellent verbal and written communication skills
Excellent computer proficiency (esp. Microsoft Office – Word, Excel, Teams etc.)
Compassion and respect for persons with disabilities
Ability to demonstrate patience and understanding because people served may have intellectual, emotional, or behavioral challenges, in addition to physical limitations.
Will need to be available during any disasters, per disaster plan
Valid CA Driver’s License: must have an acceptable driving record as determined by criteria established by the Agency’s insurance carrier and by Agency policy
Valid certification in CPR/First Aid (Training included)
