What are the responsibilities and job description for the Server Assistant position at Momofuku?
Momofuku
Established by chef and founder David Chang in 2004 with the opening of Momofuku Noodle Bar, Momofuku has grown to include restaurants in New York City, Washington D.C., Sydney, Toronto, Las Vegas, and Los Angeles; a casual chicken spot (Fuku); and a bakery (Milk Bar), established by award-winning pastry chef Christina Tosi. The restaurants have gained world-wide recognition for their innovative take on cuisine, while supporting local, sustainable and responsible farmers and food purveyors.
About Majordomo
Majordomo is a California restaurant from Momofuku inspired by the diverse culinary offerings of Los Angeles. It features a Chef’s counter, bar, private dining room, and heated patio with artwork by James Jean and David Choe.
The Server Assistant is skilled, organized and energetic about assisting the FOH team in executing a smooth service. This position is essential in providing an above and beyond experience to all guests.
Why Momofuku?
At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development.
Responsibilities
- Adhere to all company service standards and protocols
- Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
- Maintain up-to-date knowledge of menu items including major components, allergens, unfamiliar ingredients, & appropriate utensils for service
- Quickly and correctly transport food from the kitchen to the guest
- Understand and execute food safety and allergies protocols
- Assist service team with ongoing table and floor maintenance, including water service, clearing and cleaning tables, resetting tables, polishing, restocking service tools, etc.
- Respond appropriately to guest requests, communicating requests to server as needed
- Communicate respectfully with chefs (and kitchen team) as necessary
- Assist expeditor by communicating necessary dining room information
- Assist servers and bartenders by communicating 86s, menu changes, and other food related information
- Assist in maintaining the cleanliness of service tools and service areas
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Adhere to grooming and dress code standards
Skills & Requirements
- Minimum 1 year of restaurant experience in a high volume environment
- Strong food knowledge preferred
- Excellent communication and interpersonal skills
- Must possess exceptional work ethic, strong attention to detail, and strong organizational skills
- Receptive to constructive criticism and performance feedback
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
Physical Demands
- The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
