Medical Billing Representative

Are teamwork, inclusion, and growth important to you? Are you looking for an environment where departments work together to achieve success? Would you like to enjoy what you do and who you do it with? Then WELCOME to Monarch Diagnostics. You are our people! We are a leading diagnostics lab based in Irvine, CA that is built on a strong foundation of teamwork. We are one team working to achieve a common dream. Our laboratory performs high complexity toxicology and molecular testing and are preparing to expand - that means we need YOU! We at Monarch Diagnostics are looking for a Billing Specialist to join our team. 

JOB SUMMARY: We are seeking a motivated and detail-oriented individual to join our team as a Medical Billing Representative. This role will involve cross-training across various department roles within the medical billing and administrative functions. The ideal candidate will have a strong background in medical billing processes, exceptional organizational skills, and a commitment to accuracy and efficiency.

Responsibilities:

• Assist in organizing and maintaining documentation related to medical billing processes.
• Handle medical record requests from insurance companies, and other authorized parties.
• Generate and distribute patient statements accurately and in a timely manner.
• Post payments received from patients and insurance companies into the billing system.
• Prepare and submit insurance claims electronically and via paper submission.
• Investigate and resolve issues related to claim denials and payment discrepancies.
• Communicate effectively with patients, insurance companies, and internal staff regarding billing and payment matters.
• Ensure compliance with all relevant regulations and guidelines pertaining to medical billing practices.
• Collaborate with other departments as needed to streamline processes and improve overall efficiency.

• Updating patient information (if needed)  

• Verifying benefits  
  
• Stay up to date on billing protocols  
• Investigate historical data for each debt or bill 

• Follow-up on secondary billing, co-pays, and deductibles 
• Cross-train on other jobs in the department 
• Work collaboratively with other billing team members 
  

• Other duties as directed 

Job Skills & Qualifications Required:

• High School diploma or equivalent required
  ● Strong customer service and client relationship building skills.
  ● General understanding of accounts receivable and billing processing.
  ● Strong organizational and communication skills are a must.
  ● Excellent analytical skill and ability to meet processing deadlines.
  ● Attend all required training seminars and meetings at scheduled times.
  ● Ability to work independently as well as part of a team
  ● Proficient in Microsoft and Google

Benefits Include:

• 
  Medical, Dental and Vision