What are the responsibilities and job description for the Fire Alarm Service Manager position at Mongiovi and Son Fire Protection Services, LP.?
As a family owned business Mongiovi & Son has been a local industry leader in the Plumbing, Fire Protection and Excavating services for over 40 years.
With over 150 skilled tradesman throughout Western Pennsylvania, Eastern Ohio and Northern West Virginia, Mongiovi & Son can handle any size project within any market sector.
Job Description:
We are looking for a motivated and knowledgeable manager to oversee and grow our alarm service division. We prefer someone with 3 years of experience managing a service department for either a local, regional, or national fire alarm or security systems company.
Responsibilities:
- In this role you will be directly responsible for planning, organizing, supervising, and scheduling multiple commercial low-voltage projects, as well as the direct oversight and management of the installation team and project budgets
- Directly supervise, schedule, and provide daily direction to system installers, inspection technicians & foremen
- Assist field crews in completing service calls, inspections, and installations
- Estimating/bidding potential projects
- Coordinate and communicate with the customers, sales team, company management and other contractors to efficiently execute contracts and complete projects on time and on budget
- Review and complete contracts, project drawings, plans and specifications, as well as proposals, for accuracy as it pertains to the scope of work
- Assist customers on site with questions and concerns in a timely and professional manner
- Establish operational guidelines and metrics which will ensure that all alarm service employees comply with procedures.
- Responsible for reviewing, assessing and improving division profit & loss in coordination with company management, which will include budgeting, forecasting, and pricing recommendations
- Manage and monitor customer billing, pursues timely payments from the customer and authorizes payments to material suppliers and subcontractors
- Oversee material procurement
- Oversee and manage customer contracting, invoicing and reporting for alarm monitoring services
- Must learn current operations and recommend and initiate improvements where appropriate
- Additional duties may be required from time to time
Pay/Benefits:
- Pay is commensurate with level of experience
- Opportunity to earn bonuses throughout the year based on net profits of division
Required Experience:
- Three or more years of experience managing a service department is preferred
- Technical training in the area of alarm systems is required
- NICET certifications are a plus, but not required
- Excellent communication and interpersonal skills
- Ohio and West Virginia licenses is a plus
- Valid drivers license is required
- Geographic knowledge of western Pennsylvania
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Pittsburgh, PA 15205 (Required)
Ability to Relocate:
- Pittsburgh, PA 15205: Relocate before starting work (Required)
Work Location: In person
