What are the responsibilities and job description for the Insurance Customer Service Representative position at Monica Wisser Agency?
Job Description
Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? Do you currently hold a Property & Casualty insurance license or have experience working in an insurance agency? If so, apply today!
We believe people are our organizations most valuable asset, and their ideas and experiences matter. Were committed to having a culture that empowers innovation that will inspire, protect, and restore our customers dreams.
As a customer service representative, you will be answering questions and discussing product offerings with customers to meet their unique needs. Our team works closely to exceed current and potential customer expectations using a variety of processes.
Salary: $19.00 - $25.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Evenings Off
Hands on Training
Paid Holidays
Employee Discounts
Work-Life Balance
Team Meetings
Paid Volunteer Days
Responsibilities
- Answer incoming phone calls and returning messages
- Manage daily customer account updates
- Process customer policy change requests
- Generate insurance quotes
- Manage agency renewal review process
- Understand and follow all underwriting and compliance requirements
Requirements
- Currently hold a Property & Casualty insurance license or have worked in an insurance agency previously
- Strong customer service skills
- Intuitive, resourceful, coachable and willing to learn
- Independent self-starter with a sense of urgency
- Able to multi-task, follow-thru and follow-up
- High school diploma or equivalent
Salary : $19 - $25