Director of Operations

Company Description

Costa Colina, an ocean view mental health treatment center in Laguna Niguel is seeking MHTs to fill weekday and weekend shifts. Come join our team at Costa Colina, a comprehensive treatment program for women suffering from mood disorders, PTSD, personality disorders, and other mental illnesses. At Costa Colina, we deliver individualized and holistic treatment which includes group and individual therapy sessions, art therapy, yoga, workouts with a personal trainer, an onsite chef, a large lap pool and Jacuzzi, as well as beach and movie theatre outings. Costa Colina delivers a comprehensive and coordinated multi-disciplinary approach to treatment.  

Costa Colina is a part of the Montage Recovery Solutions, LLC (MRS) family of companies. 

Job Description

Job Description

Duties

Director of Operations organizes and oversees people and workflows rendered by all departments of Costa Colina and outpatient services (TBD). The Director of Operations will mentor others and has a deep respect for policies and ethics while having the ability to inspire others. His or her ultimate goal is to create and sustain smooth operating of all functional business and clinical services, while maximizing performance of facility and team. Duties include: (but are not limited to):

• Manage the day-to-day operations of the company, and its employees;
• To implement the strategic goals and objectives of the organization;
• To give direction and leadership toward the achievement of the organization's philosophy, mission, strategy, and its annual goals and objectives;
• Effectively manages the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations;
•  Oversight of Clinical Services and other direct staff assigned to the facility through Direct Reports and ensures optimal program integrity.
• Oversight of Business units and Revenue Cycle through direct reports; Including, Billing, Collections, A/R, A/P, etc.
• Responsible for ensuring continuing staff development through staff meetings, workshops, training seminars, and other development and training activities;
• Monitor the adherence to the policies and procedures of the program;
• Responsible for ensuring facility compliance with health, fire, safety and other regulatory standards;
• Ensure that the agency collects and evaluates statistical data necessary for program evaluation, planning, justification and achievement of outcomes;
• Provide daily, weekly or monthly reports as requested;
• Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested;
• Audit employee files, conduct group interviews, handle employee separation procedures;
• Maintain relationships with referring and supporting agencies and represent the agency at various meetings as requested;
• Develop standard operating practices that align with the company’s mission.
• Create expansion strategies to help company meet production and revenue goals.
• Recruit and hire qualified professionals to ensure All departments are properly staffed.
• Standardize supervision and employee evaluation procedures.
• Coordinate and supervise staff providing constructive feedback .
• Coordinate and implement sound operational guidelines and internal policies while maintaining best standards of practice.
• Oversee Quality as relates to documentation and psychotherapeutic services.
• Work closely with managers and team to coordinate best practices between departments.
• Provide and coordinate clinical training as needed.
• Develop and coordinate practices for working with volunteers and interns.
• Regularly identify practical solutions for challenges that the administrative, facilities and clinical departments face.
• Establish relationships with other organizations, entities, and persons to meet client and company needs.
• Thoroughly understand patient management within a residential/inpatient environment.
• Comfortable with all rages of patient functioning and has sound clinical background in Trauma, and treatment resistant conditions.

·         Perform any other duties as assigned by the CEO.

Qualifications

Qualifications

• Minimum of Master’s degree in Business, or Health Service Administration; or within a Clinical Discipline (Psychology, Social Work, Counseling, or Related field)
• Proven experience in management of operations within a medical (healthcare/clinical) environment (5-7 years min.) 
• Excellent knowledge of behavioral health service delivery
• Extensive experience in and comfort with management of environments treating SPMI, & Personality Disorders
• Excellent communication, documentation and people skills
• Aptitude in resolving issues and conflicts

Additional Information

All MRS Companies are Equal Opportunity Employers.

All your information will be kept confidential according to EEO guidelines.

If in personal recovery, a minimum of 2 years clean and sober.

* Please note that this is an science/evidence based program.  We do not offer "Alternative" Medicine. Providers in this camp need not apply.

* Address Inexact to preserve confidentiality.