Technical Support Specialist

The Montana Association of Counties (MACo) is seeking a Technical Support Specialist. The primary focus of this position is to serve as the primary IT support resource for MACo and its membership. Duties include providing day to day services to member counties including direct technical assistance to users, overseeing ongoing user training and technical assistance services, resolving hardware and software problems, and monitoring system performance daily. The position is responsible for installing, configuring, troubleshooting, and maintaining desktop systems and security as well as the ongoing administration of database systems, including performance, security, capacity, connectivity, and other issues.

Successful applicants should have a combination of education and experience equivalent to an Associate’s Degree in Management Information Systems, Computer Science or a related field and 2 years of relevant experience including evaluating and resolving computer, system, and user problems. Other equivalent combinations of experience and training which provide the knowledge, skills, and abilities necessary to perform the work may be considered.

The starting pay range is $29.86/hour to $35.97/hour depending on experience. MACo offers a generous benefit package including health insurance (including dental and vision), 401k retirement contribution, vacation, sick leave, and holiday pay.

Please access the full position description via our website: www.mtcounties.org

Position will remain open until filled by a qualified applicant. Priority will be given to applications received by January 21, 2025.

MACo is an equal opportunity employer. Reasonable ADA accommodations will be made.

Job Type: Full-time

Pay: $29.86 - $35.97 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $30 - $36