What are the responsibilities and job description for the Store Operations Manager position at Montana Knife Company?
Key Responsibilities
You will be responsible for:
- Ensuring operational standards are met for team success.
- Providing leadership and direction to the retail store and coffee shop teams.
- Hiring, onboarding, and integrating team members, including the coffee shop team.
- Developing a comprehensive sales manual covering POS system instructions, store policies, and customer engagement best practices.
- Creating efficient schedules for your team and promoting a positive work environment.
Qualifications
- Minimum 5 years of leadership experience in a fast-paced, high-volume retail environment.
- Minimum 2 years of experience in a specialty retail environment, preferably in the outdoor industry.
- Experience planning and executing store community participation and events.
- High level of ownership, accountability, and initiative with success in achieving sales and profit results.
